Validating your source site

  • Resolved davidpapenfus

    (@davidpapenfus)


    1 week, 2 days ago

    Hi there

    I keep getting these errors, and can’t find help anywhere.

    Something went wrong while validating your source site https://anthoniansuites.com. Please contact us or try again later

    My hosting company can’t find a problem. I asked them about whitelisting, and they couldn’t help.

    Can you please see if you can assist.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Kousik

    (@kousikbv)

    6 days, 21 hours ago

    Hi,

    Thank you for reaching out.

    We checked the migration logs and found that we were receiving a timeout error from the server for anthoniansuites.com. Because of this, Migrate Guru was unable to connect to the source site and complete the validation process.

    Could you please reinstall the Migrate Guru plugin on the source site and then retry the migration? It should work without any issues now.

    If you continue to experience any problems, please write to us at support[@]migrateguru[.]com with the site details, and we’ll be happy to investigate further.

Viewing 1 replies (of 1 total)

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