Hello wood1e,
That is strange – I tested now sending emails and even without the html tags email respect line breaks in message. That’s a screenshot from my email http://take.ms/bQKQv – it doesn’t look like that for you?
What email client are you using?
Only Appointments+ in Pro version has add-on for supporting HTML in emails.
Maybe try this plugin https://wordpress.org/plugins/html-email-customizer/ ? It should allow you to send emails with html.
kind regards,
Kasia
Thread Starter
wood1e
(@wood1e)
Hi
Thanks for the repsonse, no it doesn’t look like that to me.
I am using Outlook and my colleague is using Gmail.
I will look at your plugin suggestion. Thanks
Hello @wood1e , I trust you are doing well today!
The screenshot that my colleague Kasia posted is from Gmail. And here is mine from Outlook:
http://take.ms/v4B6y
Can you replicate the same when all other plugins are deactivated to make sure that this is not caused by a conflict with another plugin?
Deactivate all other plugins and test how the confirmation email looks. If everything is well, activate one plugin at a time to find the one that causes this.
Let us know how it went!
Cheers,
Nastia