Moderator
t-p
(@t-p)
Are you using the new block editor (Gutenberg)?
If so, since Gutenberg uses Rest API, make sure Rest API is not disabled on your site by a plugin, etc.
In fact Health Check plugin can report if any issue with the Rest API.
I see a reply, but this page is not displaying correctly and it’s not obvious how to reply to comments. I activated the HealthCheck plugin, tried some things, nothing came up.
Re the new block editor (Gutenberg), it appears that yes I’m using that. I did disable all plugins, but without any change, so it doesn’t look like that’s the problem. Thanks for the response though. As I read all the other threads describing the “updating failed” problems others have experienced, it seems to be a problem with any number of causes & solutions.
Using the Health Check plugin, go to the “Debug Information” tab.
On that tab at the top is a blue button. It says “Show Copy and Paste field”. Click that.
That new field that appears has a big hunk of text that is safe for you to copy and paste here, to these forums.
Please do this. This will give us more information to work with.
Since you’ve worked with WordPress before you probably remember working with the old editor… Take a look at this plugin…
https://wordpress.org/plugins/classic-editor/
Once activated it will bring back the old editor and disable the Block Editor for now.
You can further tweak the settings to enable the Block Editor as an option or even change the default editor to the Block Editor with the Classic Editor as an option.
You can further improve the Classic editor, once enabled, with Tiny MCE advanced via another plugin if you wish.
Doing the above will probably solve your problems with saving and viewing updates and editing pages.
Otto: Health Check plugin is activated and I’ve clicked Troubleshoot. I see the tabs you’re talking about in the plugin screenshots, but those tabs never show up on my screen. Is there some sort of “Run” button for this plugin that I’m missing? It doesn’t seem to *do anything. All plugins except HC are currently disabled.
JNashHawkins: Thanks for the info on going back to the classic editor. I’m going to keep that option on hold for the moment. It may come to that.
NOTE: Looks like when I disabled my plugins it knocked me back to the Twenty-Nineteen theme. Still showing the original “updating failed” error with page changes. So my original theme (Super Blog) evidently isn’t the problem either.
While you’re troubleshooting the Twenty Nineteen theme might be good as it is Block Editor ready.
But I noticed your ‘Super Blog’ theme was recently updated and I imagine that is probably compatible with the Block Editor also.
Another suggestion would be to revert back to an earlier version like 4.9.9 with this plugin https://wordpress.org/plugins/wp-downgrade/.
But I prefer the 5.0.3 version with the Classic editor and the Block Editor set as an option.
I have installs running 4.9.8 and 4.9.9 but I took my time moving to 5.X until 5.0.3 came out.
.
So, you’re saying that the health check plugin doesn’t show anything at all? It falls to show the actual health check test results?
What host are you using? Also, what are you actually seeing? Nothing you’re saying here makes any sense. Can you post a screenshot? Imgur works fine here.
You might be running some other “Health check” plugin. Delete it, and use the one on the Featured plugins page. The real one.
Moderator
t-p
(@t-p)
JNashHawkins: Thanks, I’m hanging onto your posts just in case. Yes, I was using the block editor right from the start with the Super Blog theme.
Otto: I used the featured Health Check plugin. Haven’t used Imgur before, but let’s try it. To answer your questions, my hosting is Network Solutions, and yes the plugin fails to show any health check test results. (See images.) Thanks.
Otto and t-p: This was my missing “Run button.” I thought if I clicked Troubleshoot it would run and show results. This is not the case. As you already know, the results only show up if I go into the Dashboard. This makes no sense!–but okay, I’m in the dashboard.
Here is what it says:
______________________________
” The REST API call gave the following unexpected result: (404)
404: Page not found
This error is generated when there was no web page with the name you specified at the web site.
Troubleshooting suggestions:
Ensure the page you are linking to exists in the correct folder.
Check your file name for case sensitivity . Index.htm is not the same as index.htm!
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.”
————————————————-
So it IS the REST API that’s causing me trouble. My file names are fine. I just created these pages, so they’re in the same folder where they started–nothing has changed there. That leaves renaming my .htaccess file. No idea where that is.
Thanks for your help with this.
“htaccess rules Your htaccess file only contains core WordPress features.”
Created the .htaccess file per the code WP gave me in Permalinks. Can’t seem to find my root directory. Lots of instructions online on how to do this–no two alike. Good lord, I wish Network Solutions had cPanel instead of this crap control panel it uses.
Ok. So, you have the correct plugin, you just were not looking at the right screen.
So, go here: /wp-admin/index.php?page=health-check&tab=debug
On that page at the top is a blue button that says “Show Copy and Paste field”. Click that.
That new field that appears has a big hunk of text that is safe for you to copy and paste here, to these forums. Pasting random things from elsewhere is not as helpful as pasting the chunk of data that was meant to be pasted here.
Fiddling around with the .htaccess file isn’t going to help you unless that is where the problem is. And that’s unlikely with the information you have so far provided.
Problem Solving 101: Find the problem before trying to fix it. Please paste the information here so that we can examine it and tell you where the problem is most likely coming from.
“Pasting random things,” “Problem Solving 101″… just. wow.
### WordPress ###
Version: 5.0.3
Language: en_US
Permalink structure: /%year%/%monthnum%/%day%/%postname%/
Is this site using HTTPS?: No
Can anyone register on this site?: Yes
Default comment status: open
Is this a multisite?: No
User Count: 3
Communication with WordPress.org: WordPress.org is reachable
Create loopback requests: The loopback request to your site completed successfully.
### Installation size ###
Uploads Directory: 2.94 MB
Themes Directory: 49.55 MB
Plugins Directory: 40.67 MB
Database size: 2.81 MB
Whole WordPress Directory: 128.40 MB
Total installation size: 131.21 MB
### Drop-ins ###
install.php: Custom installation script.
### Active Theme ###
Name: Twenty Nineteen
Version: 1.2
Author: the WordPress team
Author website: https://wordpress.org/
Parent theme: Not a child theme
Supported theme features: automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-style, editor-font-sizes, editor-color-palette, responsive-embeds, widgets
### Other themes (34) ###
Ahimsa (ahimsa): Version 3.2 by Ravi Sarma
Arclite (arclite): Version 2.02 by digitalnature
Arras Theme (arras-theme): Version 1.3.5 by Melvin Lee
Atahualpa (atahualpa): Version 3.7.24 by BytesForAll
BlogKori (blogkori): Version 1.3.7 by Tamal Anwar
Clean Journal (clean-journal): Version 2.5 by Catch Themes
Cordobo Green Park 2 (cordobo-green-park-2): Version 0.9.502 by Andreas Jacob
Corporate Blue (corp2): Version v1 by Network Solutions™
Escapade (escapade): Version 1.1.2 by GoDaddy
Fusion (fusion): Version 3.1 by digitalnature
Generator (generator): Version 2.2.4 by FasterThemes
Corporate Gray (grayCorporate): Version v1 by Network Solutions™
Highriser (highriser): Version 1.0.7 by ThemeMunk
iNove (inove): Version 1.4.6 by mg12
Lights Personal Theme (lightspersonal): Version 1.00 by Network Solutions
Mesmerize (mesmerize): Version 1.6.81 by Horea Radu
monochrome (monochrome): Version 3.0.4 by mono-lab
Corporate Orange (orangeCorporate): Version v1 by Network Solutions™
Pixel (pixel): Version 2.0.2 by Sam @ 85ideas.com
Primer (primer): Version 1.8.6 by GoDaddy
Siuy (siuy): Version 1.1.4 by Mahdi Yazdani
Super Blog (super-blog): Version 1.1.5 by Aarambha Themes ( Latest version: 1.1.6 )
The Writers Blog (the-writers-blog): Version 0.1 by ThemesEye
Trees Personal Theme (trees): Version v1 by Network Solutions™
Twenty Eleven (twentyeleven): Version 2.2 by the WordPress team ( Latest version: 3.1 )
Twenty Fifteen (twentyfifteen): Version 1.3 by the WordPress team ( Latest version: 2.3 )
Twenty Fourteen (twentyfourteen): Version 1.5 by the WordPress team ( Latest version: 2.5 )
Twenty Seventeen (twentyseventeen): Version 1.2 by the WordPress team ( Latest version: 2.0 )
Twenty Sixteen (twentysixteen): Version 1.3 by the WordPress team ( Latest version: 1.8 )
Twenty Ten (twentyten): Version 2.0 by the WordPress team ( Latest version: 2.7 )
Twenty Thirteen (twentythirteen): Version 1.6 by the WordPress team ( Latest version: 2.7 )
Twenty Twelve (twentytwelve): Version 1.8 by the WordPress team ( Latest version: 2.8 )
Verbosa (verbosa): Version 1.1.1 by Cryout Creations
Wilson (wilson): Version 1.35 by Anders Norén
### Must Use Plugins (1) ###
Health Check Troubleshooting Mode: Version 1.5.1
### Active Plugins (1) ###
Health Check & Troubleshooting: Version 1.2.5 by The WordPress.org community
### Inactive Plugins (7) ###
Akismet Anti-Spam: Version 4.1 by Automattic
Google Analytics for WordPress by MonsterInsights: Version 7.4.1 by MonsterInsights ( Latest version: 7.4.2 )
Google XML Sitemaps: Version 4.1.0 by Arne Brachhold
Jetpack by WordPress.com: Version 6.9 by Automattic
Podcasting Plugin by TSG: Version 3.1.5 by TSG (The Software Group)
podPress: Version 8.8.10.17 by Dan Kuykendall (Seek3r)
WP Super Cache: Version 1.6.4 by Automattic
### Media handling ###
Active editor: WP_Image_Editor_Imagick
Imagick Module Version: 1680
ImageMagick Version: ImageMagick 6.9.0-3 Q16 x86_64 2016-05-20 http://www.imagemagick.org
Imagick Resource Limits:
area: 55 GB
disk: -1
file: 768
map: 55 GB
memory: 27 GB
thread: 1
GD Version: bundled (2.1.0 compatible)
Ghostscript Version: Unable to determine if Ghostscript is installed
### Server ###
Server architecture: Linux 4.4.5-hardened-r2 x86_64
Web Server Software: Apache
PHP Version: 5.6.17-pl0-gentoo (Supports 64bit values)
PHP SAPI: cgi-fcgi
PHP max input variables: 1000
PHP time limit: 30
PHP memory limit: 256M
Max input time: -1
Upload max filesize: 100M
PHP post max size: 100M
cURL Version: 7.39.0 OpenSSL/1.0.2h
SUHOSIN installed: Yes
Is the Imagick library available: Yes
htaccess rules: Your htaccess file only contains core WordPress features
### Database ###
Extension: mysqli
Server version: 5.6.42-84.2-56-log
Client version: mysqlnd 5.0.11-dev - 20120503 - $Id: 3c688b6bbc30d36af3ac34fdd4b7b5b787fe5555 $
Database prefix: wp_
### WordPress Constants ###
ABSPATH: /data/3/5/22/19/5348182/user/6406091/htdocs/wordpress1/
WP_HOME: Undefined
WP_SITEURL: Undefined
WP_DEBUG: Disabled
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG_DISPLAY: Enabled
WP_DEBUG_LOG: Disabled
SCRIPT_DEBUG: Disabled
WP_CACHE: Disabled
CONCATENATE_SCRIPTS: Undefined
COMPRESS_SCRIPTS: Undefined
COMPRESS_CSS: Undefined
WP_LOCAL_DEV: Undefined
### Filesystem Permissions ###
The main WordPress directory: Writable
The wp-content directory: Writable
The uploads directory: Writable
The plugins directory: Writable
The themes directory: Writable
The Must Use Plugins directory: Writable
