Update caused fatal error

  • Resolved elenavaga

    (@elenavaga)


    6 months, 1 week ago

    Today’s plugin update caused a fatal error on the site. I had to disable the plugin by renaming it from the file manager because I couldn’t even access the dashboard. How can I fix this?

    • This topic was modified 6 months, 1 week ago by elenavaga.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    6 months, 1 week ago

    Hi @elenavaga

    Thank you for reaching out — I’m happy to help you with this.

    If you’re currently using The Events Calendar v6.15.12.0, I highly recommend updating to the latest release, v6.15.12.2, along with updating your other plugins to ensure full compatibility across your site.

    If the issue persists after updating, please try temporarily enabling debugging on your website and check the logs or the affected page for any error messages. Feel free to share those details with us, and we’ll gladly take a closer look to help you move forward.

    Plugin Support tristan083

    (@tristan083)

    6 months ago

    Hi there,

    It looks like we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now. If you need further assistance, feel free to reopen this thread or open a new one.

Viewing 2 replies - 1 through 2 (of 2 total)

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