Check with other plugins possible a JavaScript conflict. I suggest to de-activate one by one to identify the problem.
Thread Starter
KTS915
(@kts915)
Well, I’ve now tried that, but no success, I’m afraid.
Can you also try to switch to a default WordPress theme as the problem may be the once you currently use.
Thread Starter
KTS915
(@kts915)
I’ve now tried Twenty Eleven and Twenty Twelve, but neither made any difference.
The plugin is 100% functional on a default WordPress theme and no other plugins. Possible may be your WP install, possible a corrupted file, try to re-install.
But which is the exact JavaScript error message you see?
Thread Starter
KTS915
(@kts915)
@cloudhostingsource: I’m not trying to update a user name, but to change the order in which my categories appear.
I have the same problem on two different WordPress installations (one of which is my localhost LAMPP test site), and they both work fine in every other respect. I have tried reinstalling the plugin, but that made no difference either.
I don’t see an error message. I just get “javasscript:;” (without the inverted commas) appearing in the bottom left of the screen when I hover over the Update button — and when I click on that button, nothing happens.
you don’t update the username, instead you update the wp_user-settings field that belongs to that user. you need to set the wp_user-settings field of that user to null first. when you log back in again, WordPress will load the default setting for that user.
Thread Starter
KTS915
(@kts915)
Well, I’ve now tried that too, cloudhostingsource, but I still can’t move the categories. Maybe what I have is the default setting, so your suggestion has achieved what you intended that it should, but I still can’t move the categories.
I have now noticed that a notice saying Items Order Updates appears at the top of the page, on a yellow background, when I hit the Update button. I hadn’t noticed before because I have quite a few categories and was attempting to move some lower down, but having now experimented with those at the top, I can see the notice appearing on each occasion.
But the categories on the front end stay exactly where they were.
