Unknown Error

  • wealthy

    (@wealthy)


    5 days, 3 hours ago

    I am often getting Unknown Error has occurred when trying to log in with the mobile app

    What could be causing this

    Yes now and then I can get in but very few times
    And yes I have been to the App and cleared cache etc etc

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support olektidio

    (@olektidio)

    4 days, 12 hours ago

    Hello, I’m sorry to hear this! Please share the screenshot of the error and the exact device you’re using, brand and model.

    It may help us verify the case. Thank you for the cooperation!

    Thread Starter wealthy

    (@wealthy)

    3 days, 18 hours ago


    Its a samsung S25

    Plugin Support olektidio

    (@olektidio)

    13 hours, 11 minutes ago

    Thank you for the update. Would you mind sending the screenshot of the error to our support for further assistance? Also, you can try to reinstall the app in the meantime, thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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