Plugin Support
Darian
(@d0153)
Hi @mountain991
Thanks for reaching out. Let me help you with this one.
If you could provide us with a list of your plugins, I can check which ones it may depend on. Alternatively, you can also send a screenshot of your active plugins, and that would be helpful as well.
Looking forward to your reply.
Thanks for your reply. Here’s the list:
Advanced Custom Fields Pro
Akismet
Constant Contact forms for WP
Divi Events Calendar
Google Analytics for WP – MonsterInsight
Gravity Forms
Gravity Forms Stripe Add-on
JetPack
Meta Slider
Page Optimize
SiteKit
The Events Calendar
Upload Larger Plugins
WordPress Importer
WP Google Map Pro
Yoast SEO
Many thanks.
Plugin Support
Darian
(@d0153)
Hi @mountain991
Thanks for your response.
Upon checking, the only plugin I found that appears to depend on The Events Calendar is “Divi Events Calendar.” Please try deactivating that plugin first, then check if you’re able to deactivate The Events Calendar afterward.
So yes, after deleting the Divi Events Calendar, I could deactivate the The Events Calendar Plugin. However I still cannot delete it. My problem is that a previous developer installed the plugin. My understanding is that when you install The Events Calendar, an Events page with the slug /events is created. Somehow that page has been corrupted. I thought if I deleted all the Events pages I could find , that I could reinstall The Events Calendar plugin and a new Events page would be created. However, that was not the case and now I am wondering how I could delete the plugin and start over with a fresh installation. Am I in the right ballpark? Thanks, Mark
Plugin Support
Darian
(@d0153)
Hi @mountain991
Thanks for your response.
The Events page that our plugin creates isn’t an actual WordPress page, so you don’t need to delete it after deactivating the plugin.
To potentially resolve the issue you’re experiencing, please try flushing your permalinks by going to Settings → Permalinks and simply clicking Save Changes.
Let me know if this resolves the issue, and I’ll be happy to guide you further if needed.
thank you. so I tried the Permalinks suggestion but it did not solve the problem. So I went ahead and created an event an pubished it. Try this link and see if you can figure out the problem because the event I created is not appearing there. https://nnefibershed.com/events/ I’m not even sure it should be but the text that appears there is not too readable as you will see.
I very much appreciate your help and patience.
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This reply was modified 2 months, 3 weeks ago by
mountain991.
Hi @mountain991 ,
Thank you for your message and the information.
When using the Divi theme with The Events Calendar, the Divi Events Calendar plugin serves as the in-between connection. However, since you have removed the said plugin, the issue with the https://nnefibershed.com/events/ page could be because of that. For more information, see https://theeventscalendar.com/knowledgebase/divi-theme/.
Thanks. So my next step would be to put the Divi Events plugin back in and see what the /events/ page looks like. I also understand that I can use the Divi Builder to make custom Events pages. Thank you for the assistance and the links for further information. I’ll get back with you if there still seems to be a problem. I may also determine that Pee Aye Creative may be the ones to provide support for further issues. Many thanks and all the best,
Plugin Support
Darian
(@d0153)
Hi @mountain991
I’m glad to hear we were able to help with this!
If you have a moment, we’d really appreciate it if you could leave us a review here:
https://wordpress.org/support/plugin/the-events-calendar/reviews/
Please don’t hesitate to reach out if you have any other questions or concerns.
