• I’ve been having increasing difficulties to update plugins day after day since several months ago until about a month ago i a completelly unable to update.

    The problem is, i click a pluging and update it; then the site goes down for manteinance, and stays that way for about ten minutes. But when the site goes up, the plugin is still not updated. It happens every time. Last time i “updated” was when WordPress autoupdated to a new version and that somehow updated all of the plugins as well. But since that i’ve ben just piling up plugin updates cause i can’t do anything about it.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please install the health check plugin and report back its findings: https://wordpress.org/plugins/health-check/

    All all directories writeable?

    Thread Starter kukuruyo

    (@kukuruyo)

    I installed it and this is what it says https://ibb.co/SsCx6dk

    Tho i don’t know why it says i don’t have HTTPS when i have a plugin for that.

    As for the directories thing i have no idea what is that, i’m pretty noob in this.

    • This reply was modified 7 years, 3 months ago by kukuruyo.
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    >> All all directories writeable? <<

    You did not answer that.

    Thread Starter kukuruyo

    (@kukuruyo)

    But i did…

    >>As for the directories thing i have no idea what is that, i’m pretty noob in this.<<

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Go to the DEBUG tab. Click the button to copy all the contents and paste them here.

    Being “noob’ is no excuse for not looking carefully.

    Thread Starter kukuruyo

    (@kukuruyo)

    I would say it is when i don’t know what i’m been asked for or where it is.

    As for the debug tag, i tried to go there more than a dozen times and everytime i got a “Page not found”. I’ll have to try later in case it’s due to traffic.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Thread Starter kukuruyo

    (@kukuruyo)

    Well, i tried for a whole day at different times, about 50 times, and always either “page not found” or “server error”, so i don’t think it will work.

    I tried to update my php since it was one of the recomended things in the image, and after doing it my site died. Now even if i change back to the original php, the site is still dead.

    So i think i’ll have to reformulate my question into: How do i get my site up again? XD

    Thread Starter kukuruyo

    (@kukuruyo)

    I’ve managed to turn all plugins off to access the site and make the Health check. I don’t know if it will still be useful since all plugins are turned off. I’ll try now to turn them on to see if it works. I paste the results of the check

    
    ### WordPress ###
    
    Version: 5.0.3
    Language: en_US
    Permalink structure: /%year%/%monthnum%/%day%/%postname%/
    Is this site using HTTPS?: No
    Can anyone register on this site?: No
    Default comment status: open
    Is this a multisite?: No
    User Count: 918
    Communication with WordPress.org: WordPress.org is reachable
    Create loopback requests: The loopback request to your site completed successfully.
    
    ### Installation size ###
    
    Uploads Directory: 5.92 GB
    Themes Directory: 15.99 MB
    Plugins Directory: 131.97 MB
    Database size: 71.88 MB
    Whole WordPress Directory: 7.53 GB
    Total installation size: 7.60 GB
    
    ### Drop-ins ###
    
    advanced-cache.php: Advanced caching plugin.
    
    ### Active Theme ###
    
    Name: ComicPress
    Version: 4.6
    Author: Philip M. Hofer (Frumph)
    Author website: http://frumph.net
    Parent theme: Not a child theme
    Supported theme features: custom-header, automatic-feed-links, post-formats, menus, custom-background, post-thumbnails, title-tag, woocommerce, widgets
    
    ### Other themes (20) ###
    
    Beach (beach): Version 1.2 by Gibbo and Automattic
    Bouquet (bouquet): Version 1.2.5 by Automattic
    ChaosTheory (chaostheory): Version 1.3 by Automattic
    comicpress-child (comicpress-child): Version 1.0.0 by Elegant Themes
    Dusk To Dawn (dusk-to-dawn): Version 1.3.2 by Automattic
    Duster (duster): Version 1.2 by Automattic
    Esquire (esquire): Version 1.3.1 by Matthew Buchanan
    Next Saturday (next-saturday): Version 1.3 by Ian Mintz
    Parament (parament): Version 1.3 by Automattic
    Pilcrow (pilcrow): Version 1.5.1 by Automattic
    Pink Touch 2 (pink-touch-2): Version 1.3.1 by Automattic
    Steira (steira): Version 1.0.1 by Made by Elephant and Automattic
    Sugar and Spice (sugar-and-spice): Version 1.3.2 by Aleksandra Laczek
    Sundance (sundance): Version 1.1.3 by Automattic
    Sunspot (sunspot): Version 1.1.4 by Automattic
    Twenty Fifteen (twentyfifteen): Version 2.3 by the WordPress team
    Twenty Fourteen (twentyfourteen): Version 2.5 by the WordPress team
    Twenty Nineteen (twentynineteen): Version 1.2 by the WordPress team
    Twenty Seventeen (twentyseventeen): Version 2.0 by the WordPress team
    Twenty Sixteen (twentysixteen): Version 1.8 by the WordPress team
    
    ### Must Use Plugins (2) ###
    
    Health Check Troubleshooting Mode: Version 1.5.1
    p3-profiler.php: No version or author information available
    
    ### Active Plugins (1) ###
    
    Health Check & Troubleshooting: Version 1.2.5 by The WordPress.org community
    
    ### Inactive Plugins (45) ###
    
    AJAX Thumbnail Rebuild: Version 1.13 by junkcoder, ristoniinemets
    Akismet Anti-Spam: Version 4.1.1 by Automattic
    Chartbeat: Version 2.0.7 by Chartbeat
    Comic Easel: Version 1.15 by Philip M. Hofer (Frumph)
    ComicPress To Comic Easel: Version 1.8 by Philip M. Hofer (Frumph)
    Default to GD: Version 1.0 by Mike Schroder
    Disable Gutenberg: Version 1.5.2 by Jeff Starr
    Dropdown Menu Widget: Version 1.9.7 by Metin Saylan
    Duplicate Post: Version 3.2.2 by Enrico Battocchi
    Easy Digital Downloads: Version 2.9.11 by Easy Digital Downloads
    Easy HTTPS (SSL) Redirection: Version 1.9 by Tips and Tricks HQ
    Facebook Widget: Version 4.2.3 by Milap Patel
    Favicon by RealFaviconGenerator: Version 1.3.14 by Philippe Bernard
    Featured Images Widget: Version 0.3 by mdefeo
    Flexible Posts Widget: Version 3.5.0 by DPE WS&D LLC
    Gallery - Video Gallery: Version 2.2.2 by Huge-IT
    Gallery by BestWebSoft: Version 4.5.9 by BestWebSoft
    Google AdSense: Version 1.2.1 by Google
    Google Analyticator: Version 6.5.4 by SumoMe
    Hello Dolly: Version 1.7.1 by Matt Mullenweg
    Hotfix: Version 1.0 by Mark Jaquith
    Insert Headers and Footers: Version 1.4.3 by WPBeginner
    Merge + Minify + Refresh: Version 1.8.12 by Launch Interactive
    Nav Menu Images: Version 3.4 by Milan Dinić
    Nice PayPal Button Lite: Version 1.05.01 by TriniTronic
    Passster Age Gate: Version 4.0.6 by Patrick Posner
    PHP Compatibility Checker: Version 1.4.7 by WP Engine
    Post Type Converter: Version 0.6 by Voce Communications - Kevin Langley
    qTranslate: Version 2.5.39 by Qian Qin
    Recent Posts Widget Extended: Version 0.9.9.7 by Satrya
    Search Everything: Version 8.1.9 by Sovrn, zemanta
    Simple Subscribe: Version 2.0.3 by latorante, tanaylakhani
    Smush: Version 3.1.1 by WPMU DEV
    Subscriber by BestWebSoft: Version 1.4.2 by BestWebSoft
    User Blocker: Version 1.3 by Solwin Infotech
    W3 Total Cache: Version 0.9.7.2 by Frederick Townes
    WangGuard: Version 1.7.3 by WangGuard
    WordPress Database Backup: Version 2.3.3 by Austin Matzko
    WordPress iSell - Sell Digital Downloads: Version 2.2.7 by wpecommerce, wp.insider
    Wordpress Language: Version 1.2.1 by OnTheGoSystems
    WP-Polls: Version 2.75.2 by Lester 'GaMerZ' Chan
    WP Rollback: Version 1.6 by Impress.org
    WP Simple Paypal Shopping cart: Version 4.4.4 by Tips and Tricks HQ, Ruhul Amin, mra13
    WP Super Cache: Version 1.6.4 by Automattic
    Yoast SEO: Version 9.5 by Team Yoast
    
    ### Media handling ###
    
    Active editor: WP_Image_Editor_Imagick
    Imagick Module Version: 1655
    ImageMagick Version: ImageMagick 6.7.7-10 2017-07-31 Q16 http://www.imagemagick.org
    Imagick Resource Limits: 
    	area: 62 GB
    	disk: -1
    	file: 768
    	map: 62 GB
    	memory: 31 GB
    	thread: Not Available
    GD Version: bundled (2.1.0 compatible)
    Ghostscript Version: 9.10
    
    ### Server ###
    
    Server architecture: Linux 4.14.67-grsec-grsec+ x86_64
    Web Server Software: Apache
    PHP Version: 7.1.22 (Supports 64bit values)
    PHP SAPI: cgi-fcgi
    PHP max input variables: 1000
    PHP time limit: 30
    PHP memory limit: 256M
    Max input time: -1
    Upload max filesize: 64M
    PHP post max size: 65M
    cURL Version: 7.35.0 OpenSSL/1.0.1f
    SUHOSIN installed: No
    Is the Imagick library available: Yes
    htaccess rules: Custom rules have been added to your htaccess file
    
    ### Database ###
    
    Extension: mysqli
    Server version: 5.6.34-log
    Client version: mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $
    Database prefix: wp_5qr5g3_
    
    ### WordPress Constants ###
    
    ABSPATH: /home/kukuruyo/kukuruyo.com/
    WP_HOME: Undefined
    WP_SITEURL: Undefined
    WP_DEBUG: Disabled
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG_DISPLAY: Enabled
    WP_DEBUG_LOG: Disabled
    SCRIPT_DEBUG: Disabled
    WP_CACHE: Enabled
    CONCATENATE_SCRIPTS: Undefined
    COMPRESS_SCRIPTS: Undefined
    COMPRESS_CSS: Undefined
    WP_LOCAL_DEV: Undefined
    
    ### Filesystem Permissions ###
    
    The main WordPress directory: Writable
    The wp-content directory: Writable
    The uploads directory: Writable
    The plugins directory: Writable
    The themes directory: Writable
    The Must Use Plugins directory: Writable
    
    
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    OK, so all directories are writeable. That’s not the issue.

    The problems you were having with just the healthcheck plugin make me thing there’s something wrong with your hosting. Please contact GoDaddy support.

    Thread Starter kukuruyo

    (@kukuruyo)

    I’ve been activating the plugins 1 by 1 and i’m more or less sure the problem is Jetpack. The page went totally ok with all plugins activated except that one. In fact the plugin had for some reason dissapeared, and when trying to reinstall it, it didn’t let me cause “the directory already exists”. I deleted the directory via FTP and intalled the plugin again, and then the site went again into super slow mode, and going into “page not found” all the time.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    That’s good to know. What features of Jetpack were you using?

    Thread Starter kukuruyo

    (@kukuruyo)

    There were quite a few that i wasn’t using and were activated; Carousel, contact form, enhanced distribution, post by email, shortcode embeds, sitemaps or wp.me. I’ve ticked them off, and it seems to be giving less errors, tho the site is still pretty slow.

    Do you even need Jetpack? I love Jetpack myself but if you don’t need it…

    You don’t need to run JetPack for Akismet to work either… once you have the Akismet API key, Akismet will continue to work.

    And my other question is… Jetpack relies on the Rest API extensively. You mentioned shutting down certain Jetpack features which those you listed probably do need the Rest API. Did you see anything like a warning in Health Check about the Rest API having a problem?

    If you’re running (and using) the Block Editor then the Rest API is probably working just fine itself but Jetpack might be having troubles reaching it still.

    I noticed also, you have a lot of unused themes there. I’d pare those down if I didn’t need them just as ‘good housekeeping’ though I doubt that is causing your problems. Since many of those are Automattic’s themes it might be possible… but I doubt that.

    Same with unused, unneeded plugins.

    BTW: Love the graphics. And I’d keep that present ComicPress theme.

    One more suggestion… Run this issue by Jetpack support!!!

Viewing 15 replies - 1 through 15 (of 16 total)

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