Hi @kochi2ladakh, glad you reached out!
It looks like Solid Security is conflicting with either your site’s theme or another plugin.
Can you please test the log in process on a staging copy of the site and confirm if the issue persists with only Solid Security Basic active on the site while using a default WP theme (ex. Twenty Twenty-Four theme)? We have a guide here on how to do a conflict check.
If the issue persists with only Solid Security activated on the site, please enable WP Debug and check for any recent plugin-related errors inside the debug.log file. Here’s the code snippet to add to the wp-config.php file:
// Turn debugging on
define('WP_DEBUG', true);
// Tell WordPress to log everything to /wp-content/debug.log
define('WP_DEBUG_LOG', true);
// Turn off the display of error messages on your site
define('WP_DEBUG_DISPLAY', false);
// Hide general PHP errors
@ini_set('display_errors', 0);
Looking forward to your findings.
Hi there,
I hope the previous reply was helpful. Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.
If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.
Thank you!
