Unable to login

  • Resolved I am GrokGPT

    (@kenfox101)


    7 years, 2 months ago

    Hi,

    I have a strange issue. I can register without any issues, but then for some reason I am unable to login unless I get the password wrong at first try. When you relogin, with the right pw, that’s when you can access.

    I and the theme author, hosting provider have talked about the issue and tried several fixes but to no avail.

    My website info are:

    WordPress Version: 5.1.1

    PHP Version: 7.3.0

    MySQL Version: 5.5.5

    JQuery Version: 1.12.4

    Server Software: nginx/1.14.2

    Any thoughts please.

    Thank you for your awesome plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Gabriel Berzescu

    (@gabrielberzescu)

    7 years, 2 months ago

    Hello Ken,

    Since this looks a lot like a conflict with some other code, please perform the following conflict test:

    Briefly disable all other plugins and enable the default Twenty Nineteen theme.

    If this fixes the problem (as it most likely will), enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find what the conflict is, so that we can take a look at it.

    With the best of regards,
    Gabriel

Viewing 1 replies (of 1 total)

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