Unable to create or save pages

  • sikitraki

    (@sikitraki)


    3 years, 6 months ago

    Hi

    I am receiving this error when admins try to create a new page or when they click on “BeaverBuilder” button when trying to edit the page. We get the “Beaver Builder has detected a plugin conflict that is preventing the page from editing.” message.

    Getting this from the developer tools console
    Failed to load resource: the server responded with a status of 400 ()
    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 3.3.2
    fl-builder.min.js:1 ************************************************************************
    fl-builder.min.js:1 Beaver Builder caught the following JavaScript error. If Beaver Builder is not functioning as expected the cause is most likely this error. Please help us by disabling all plugins and testing Beaver Builder while reactivating each to determine if the issue is related to a third party plugin.
    fl-builder.min.js:1 SyntaxError: Unexpected token ‘<‘, “<!DOCTYPE “… is not valid JSON
    at JSON.parse (<anonymous>)
    at Object._jsonParse (fl-builder.min.js:1:186643)
    at Object.<anonymous> (builder.bundle.min.js:2:54195)
    at Object.success (fl-builder.min.js:1:178344)
    at c (jquery.min.js:2:28327)
    at Object.fireWith [as resolveWith] (jquery.min.js:2:29072)
    at l (jquery.min.js:2:79901)
    at XMLHttpRequest.<anonymous> (jquery.min.js:2:82355)
    at XMLHttpRequest.<anonymous> (083a32138aab2000a4eac3488c0aae546033a893311a69044b62a80e1bbbccf4947f1034011cfc2b:105:67)
    fl-builder.min.js:1 Debug Info
    fl-builder.min.js:1 AJAX returned HTML page instead of data. (Possible 404 or max_input_vars)
    fl-builder.min.js:1 PHP Version: 7.4.28
    fl-builder.min.js:1 Memory Limit: 256M
    fl-builder.min.js:1 max_input_vars: 6000
    fl-builder.min.js:1 modsecfix: Disabled
    fl-builder.min.js:1 ************************************************************************
    css:1 Failed to load resource: the server responded with a status of 400 ()`

    We already disabled some of the plugins but this issue lingers. I saw some similar tickets but cant find a solution. Could this be a memory issue?

    Any guidance is more than appreciated
    Thanks!!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hari Shanker R

    (@harishanker)

    3 years, 6 months ago

    Hi @sikitraki 👋

    Sorry to hear about that pesky error with not being able to create new posts. As you have rightly identified, this seems to be coming from a conflict with one of your other plugins. I can see that you have tried deactivating some plugins, but not all – and I fully realize that it might be tricky to deactivate everything else.

    I can suggest a workaround for you though.

    If you can install plugins, install and activate “Health Check”: https://wordpress.org/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.

    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues. You can keep Beaver Builder on, deactivate other plugins, and reactivate them one by one to see which one is the culprit.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/

    This might help you in the right direction.

    I also did some casual searching and found that some Beaver Builder customers have faced similar issues. The developers of this plugin may already be aware of it and could propose a faster solution. I suggest that you reach out to their support folks in their forum (I’m assuming you’re using their Free lite plugin): https://wordpress.org/support/plugin/beaver-builder-lite-version/

    I hope this helps!

    Thread Starter sikitraki

    (@sikitraki)

    3 years, 6 months ago

    Hi!

    I am not allowed to install plugins unfortunately. Should I pursue a solution directly with the beaver builder folks instead?

    Thread Starter sikitraki

    (@sikitraki)

    3 years, 6 months ago

    Hi!

    Since I cannot install plugins without approvals I went ahead and disabled all the plugins and yet the error still pops up.

    I will try to contact beaverbuilder support for assistance. Is there anything we can check or revise to troubleshoot the issue?

    Thanks!

    Hari Shanker R

    (@harishanker)

    3 years, 5 months ago

    Hi @sikitraki

    First of all, my apologies for the late reply to your message. I did some more digging, and this definitely appears to be a BeaverBuilder issue, coming from their plugin. I hope Beaver Builder support were able to guide you in the right direction on this nonetheless.

Viewing 4 replies - 1 through 4 (of 4 total)

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