• Resolved mydispatchsolutions

    (@mydispatchsolutions)


    Having issues loading my google site kit on back end of wordpress. When I click on site kit nothing happens, just a blank screen.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter mydispatchsolutions

    (@mydispatchsolutions)



    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    fonts: not writable google-site-kit

    version: 1.146.0
    php_version: 8.2.27
    wp_version: 6.7.2
    reference_url: http://evergreenlocksmithservice.com
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    verification_status: not-verified
    connected_user_count: none
    active_modules: site-verification, search-console, pagespeed-insights
    recoverable_modules: none
    required_scopes:
    openid: ⭕
    https://www.googleapis.com/auth/userinfo.profile: ⭕
    https://www.googleapis.com/auth/userinfo.email: ⭕
    https://www.googleapis.com/auth/siteverification: ⭕
    https://www.googleapis.com/auth/webmasters: ⭕
    capabilities:
    googlesitekit_authenticate: ✅
    googlesitekit_setup: ✅
    googlesitekit_view_posts_insights: ⭕
    googlesitekit_view_dashboard: ⭕
    googlesitekit_manage_options: ⭕
    googlesitekit_update_plugins: ⭕
    googlesitekit_view_splash: ✅
    googlesitekit_view_authenticated_dashboard: ⭕
    googlesitekit_view_wp_dashboard_widget: ⭕
    googlesitekit_view_admin_bar_menu: ⭕
    googlesitekit_view_shared_dashboard: ⭕
    googlesitekit_read_shared_module_data::["search-console"]: ⭕
    googlesitekit_read_shared_module_data::["pagespeed-insights"]: ⭕
    googlesitekit_manage_module_sharing_options::["search-console"]: ⭕
    googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ⭕
    googlesitekit_delegate_module_sharing_management::["search-console"]: ⭕
    googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ⭕
    enabled_features:
    adsPax: ⭕
    audienceSegmentation: ⭕
    conversionReporting: ⭕
    firstPartyMode: ⭕
    gm3Components: ⭕
    privacySandboxModule: ⭕
    rrmModule: ⭕
    rrmModuleV2: ⭕
    signInWithGoogleModule: ⭕
    active_conversion_event_providers: none
    consent_mode: disabled
    consent_api: not-detected
    search-console_shared_roles: none
    search-console_management: owner
    pagespeed-insights_shared_roles: none
    pagespeed-insights_management: all_admins
    key_metrics_status: Not setup
    search_console_property: none
    Plugin Support Adam Dunnage

    (@adamdunnage)

    Thanks for reaching out @mydispatchsolutions and forsharing some information. To look into this further for you, please share the following information:

    1. Your Site Health information as not all of it has been sent through. You can use this form to share privately if preferred.  
    2. Did this happen after a plugin update do you know?
    3. Any browser console errors that appear when checking from a Chrome browser incognito window.

    Let me know if you have any questions with the above.

    Thread Starter mydispatchsolutions

    (@mydispatchsolutions)

    1. Site health information sent via form
    2. No’ it happened after installing the plugin for the first time.
    3. load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.7.2:5 JQMIGRATE: Migrate is installed, version 3.4.1
      admin.php:133 [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See https://go.microsoft.com/fwlink/?linkid=2048113

      Thank you for your reply and for your help with this matter
    Plugin Support Adam Dunnage

    (@adamdunnage)

    @mydispatchsolutions Thanks for sharing the information. I can’t see anything that immediately stands out here so could I please ask you to next try the following:

    1. Go to this URL which will create a temporary test WordPress site with Site Kit pre-installed.
    2. Set up the Site Kit plugin on this site.
    3. Check for the same issue faced as on your website.

    Let me know how you get on with the steps above. You can also try performing a Site Kit reset. After tryign the reset on your site, do you encounter the same problem when setting up Site Kit once more?

    Thread Starter mydispatchsolutions

    (@mydispatchsolutions)

    Which URL? sorry I did not notice any URL
    I did a reset, did not help. also I uninstalled and re installed but still same issue.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @mydispatchsolutions Apologies, here is the URL. Let me know how you get on with that.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @mydispatchsolutions Just wanted to check back in with you on this to see if you had an update?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘unable to access Site Kit’ is closed to new replies.