Turn off auto resubscription

  • Scott Maxworthy

    (@maxymedia)


    4 weeks ago

    Good SEO plugin BUT make sure you turn off the Automatic Resubscription in your account settings (defaults to on so you could end up with a surprise bill and there is a no-refund policy). From memory an email is sent a few days before they bill you.

Viewing 1 replies (of 1 total)
  • Plugin Support Steve M

    (@wpsmort)

    1 week, 4 days ago

    Hi @maxymedia,

    Thank you for your review.

    We do enable automatic renewals by default so that customers don’t miss their renewal and their license lapses. You can disable this in our Account area or by contacting us. We also send renewal reminders out prior to the renewal date.

    We’re always looking to improve this process. We feel that automatic renewals with renewal reminders are the best way to help our customers so that they can continue to use AIOSEO without disruption. However, we know that this isn’t for everyone, so we’re improving our Account area to make it quick and easy to disable or reenable automated renewals.

    I really appreciate your comments. Your honest feedback is helpful to us.

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