Could you post your site URL here, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.me/contact-support/
Hello Bradon, I just added the widget again but it is working randomly. It might show nothing at all most of the times or only 1 post out of the 10 it should.
Here’s the link:
http://www.modelkitsreview.com
It does seem to work at the moment:
http://i.wpne.ws/h5Jv
Next time it fails, could you go to Jetpack > Site Stats in your dashboard, and let me know if your Top Posts are displayed there?
Thanks Jeremy. I did check the dashboard and the posts are showing there. At this moment as in your screen capture it seems to be working. It does work but randomly. I can go to the site later and see only 1 or 2 featured posts. Right now it is showing 5 Top posts but I have it set for 10.
Could you check your widget settings, and let me know if you’ve unselected “Pages”, or other Post Types? If so, that could explain why the widget displays less posts from time to time, when most of your popular posts are actually pages or from another post type.
I am having a similar problem… I used this feature to display most recent posts on bottom of my homepage.. it has stopped working… everything is up to date and I have check all of the things above … Nothing works.
http://www.LatitudesWI.com
Hello again Jeremy.
Here’s a screen grab. Right now the widget is not showing a single post 🙁 Like I said before, it suddenly starts to act up.
https://postimg.org/image/b6f8731bt/
I jus checked your Top Posts data, and it appears that your most popular posts are actually attachment pages right now. Here is a list of your top 11 posts yesterday, for example:
https://gist.github.com/jeherve/88aac6eb8439c341bbe1b7026bcb0928
Since attachment pages are set not to be displayed in your stats, they won’t appear in the Top Posts widget.
To solve this issue, I’d recommend enabling attachments in your widget settings.
Sorry for my illiteracy on this Jeremy. But where do I enable attachments on the widget?
Sorry, I should have been clearer. You can check “Media” in your widget settings.
I couldn’t come back to his topic due to health issues and a trip.
Checking the MEDIA option on the widget did not solved the problem. I have tried everything and it acts randomly. One moment it can show 2 to 4 posts (out of the 10 post set) the next moment it says Nothing to show with a link on how to drive traffic to my site.
This is a useful widget that I’d like to have back on track.
You’re most likely running into the following issue:
https://github.com/Automattic/jetpack/pull/5079
We’ll include a patch that will fix that bug in the next version of Jetpack. If you feel comfortable editing PHP files, you can apply the patch on your site today:
https://github.com/Automattic/jetpack/pull/5079/files
I hope this helps!
I am having the same issue with the Jetpack top post plugin since updating.
@greatgrape Since you’ve commented on another thread, let’s continue the conversation there. This thread is not related to the issues you’re having.
