Tooltip Errors in the settings

Resolved

(@gecko_guy)

Hi guys,

When hovering on the tooltip icons in the admin settings, the tooltips can’t be read because they are displaying off-screen.

Every mouseover results in the following error, which can be seen in the console:

Uncaught Error: no such method 'show' for tooltip widget instance
    at Function.error (https://[mydomaindotcom]/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,media-upload&ver=4.9.1:2:1814)

There are many other error codes too that are stemming from the the tooltips and I won’t post all of them here, but for example here are some of them:

(.../wp-admin/load-scripts.php?c=0&load%5B%5D=hoverIntent,common,admin-bar,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-dr&load%5B%5D=oppable&ver=4.9.1:25:2055)

    at Function.each (.../wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,media-upload&ver=4.9.1:2:2881)

    at a.fn.init.each (.../wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,media-upload&ver=4.9.1:2:846)

    at a.fn.init.a.fn.(anonymous function) [as tooltip] (.../wp-admin/load-scripts.php?c=0&load%5B%5D=hoverIntent,common,admin-bar,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-dr&load%5B%5D=oppable&ver=4.9.1:25:1857)

    at HTMLSpanElement.<anonymous> (.../wp-content/plugins/formidable/js/formidable_admin.js?ver=2.05.09:64:17)

    at HTMLSpanElement.handle (.../wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,media-upload&ver=4.9.1:3:16492)

    at HTMLDivElement.dispatch (.../wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,media-upload&ver=4.9.1:3:12444)

    at HTMLDivElement.r.handle (.../wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,media-upload&ver=4.9.1:3:9173)

Can you reproduce this, and can it be fixed?

Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter gecko_guy
(@gecko_guy)

8 years, 3 months ago
Well.. this is a problem with the order in which Formidable is loading it’s scripts in the Admin.

It is loading it’s own version of Bootstrap before the WordPress version of jQuery UI.

It seems JqueryUI does:
```
$el.tooltip("option","show");
$el.tooltip("option","hide");
```
Bootstrap does:
```
$el.tooltip("show");
$el.tooltip("hide");
```
Formidable is loading Bootstrap right at the top of frame, above WP jQuery UI, so there is a conflict.

Wish it would be fixed..
Plugin Author Steph Wells
(@sswells)

8 years, 3 months ago

Hello,

Sorry you’re having trouble! It sounds like you have another plugin or theme installed on your site that is causing conflicts. Can you start by disabling them one by one to find the source of the conflict and let me know what you find?

Thread Starter gecko_guy
(@gecko_guy)

8 years, 3 months ago

Hi @sswells,

Thanks for that nudge. I had already tried disabling most other plugins as well as using the default WP 2017 theme, but there was one that I hadn’t disabled..

Turns out there is a conflict between Formidable and the SearchWP Related Content Addon plugin.

It’s not a major issue, it just means the tooltips for Formidable show up unstyled and with no position, so they can’t be read properly (and of course it results in errors in the console).

I have opened a ticket with the developer of Search WP Pro, and I know he is very proactive so I’m sure he will take a look at this very soon and hopefully be able to fix it from their side.

I will reply here again if it can be confirmed that the error is on their end, or if it needs a closer look by Formidable.

Thanks

Thread Starter gecko_guy
(@gecko_guy)

8 years, 3 months ago

And it is confirmed. The issue is on their end and will be fixed.

Thanks for replying, it was just the nudge I needed 🙂

Plugin Author Steph Wells
(@sswells)

8 years, 3 months ago

Thanks so much for helping to get this resolved! That’s awesome!

Viewing 5 replies - 1 through 5 (of 5 total)

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