Themify Builder error: Template not found: #tmpl-builder_subrow_item
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<span style=”font-size: inherit;”>Hello,</span>
I have an issue with Themify Builder on some WordPress pages.
Environment:
- WordPress: 6.8.5
- PHP: 7.4.33
- Themify Builder version: 5.6.6
Problem: The frontend of the pages displays correctly, but I cannot open certain pages in Themify Builder editor. The builder keeps loading and throws this error in browser console:
<code dir="ltr">Uncaught Error: Template not found: #tmpl-builder_subrow_item
The error appears in:
- themify-builder-app.js
- themify-builder-visu.js
- themify-constructor.js
Important details:
- Only some pages are affected.
- Newly created pages may work normally.
- Frontend display is correct.
- The issue happens only in Builder editor/admin.
- I already disabled caching/optimization plugins and security plugins for testing.
- I tested with WP Rocket disabled.
- I also tested disabling plugins like Wordfence and review plugins, but the problem remains.
Could this be related to a corrupted subrow/nested row structure or compatibility issue with older Builder data?
Can you advise:
- How to identify the problematic subrow/module?
- Whether there is a way to repair builder data?
- Whether Builder 5.6.6 is fully compatible with WordPress 6.8.5?
Thank you.
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