Theme customizer is not working

  • mridulcse

    (@mridulcse)


    7 years, 2 months ago

    I am building a website using WordPress. Suddenly my theme customizer stopped working after upload the site from localhost to live server.

    Showing this message ” Looks like something’s gone wrong. Wait a couple seconds, and then try again.”.
    there is no plugin issue I have checked. But my WordPress php update is required showing in dashboard.Is it related to this problem? or something else?. How Can I solve the customizer problem ?

    Please help

    Thanks

Viewing 1 replies (of 1 total)
  • Howdy_McGee

    (@howdy_mcgee)

    7 years, 2 months ago

    If you have FTP Access ( which I’m assuming so if you’ve moved the website ) I suggest enabling debugging via wp-config.php:

    https://codex.wordpress.org/Debugging_in_WordPress

    You’ll want to enable both WP_DEBUG and WP_DEBUG_LOG – setting WP_DEBUG_DISPLAY to false so you do not show errors on the front-end. Loading The Customizer may dump some useful debug information into the /wp-content/debug.log file. Additionally, you can install the WordPress Healthcheck Plugin which will allow you to safely disable all your plugins and revert to a default theme ( for your logged in user ) to ensure it isn’t some kind of theme or plugin conflict. For more information on how this works you can checkout The Handbook.

    If you’ve tried the above and haven’t found an issue then it may be beneficial to reach out to your hosting provider to see if their tech support know of a configuration issue they may be able to fix.

Viewing 1 replies (of 1 total)

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