The data on GA is wrong

  • Resolved vflessa

    (@vflessa)


    5 years, 3 months ago

    Hi there,
    I have an issue with the plugin. When an order is from google / cpc, the data on Analytics is wrong. Firstly, only some of the orders are tracked by Google Analytics and secondly, the items in each order are not properly tracked either.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter vflessa

    (@vflessa)

    5 years, 2 months ago

    Hi there, is there any news on my issue?

    Plugin Author Conversios

    (@tatvic)

    5 years, 2 months ago

    Hi @vflessa,

    Thanks for posting us and sorry for the delay in posting.

    We would need to look at your GA to understand the discrepancy, find the pattern for which the issue is occurring, and accordingly suggest a solution.

    Since the issue is raised on the forum, we have limitations to ask for the required inputs due to the forum policy. If the communication mode would have been another one then we could have asked for the inputs and help further.

    Hope you understand our boundaries here. Happy to help with the issue.

    Thanks & Regards,
    Tatvic Analytics.

Viewing 2 replies - 1 through 2 (of 2 total)

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