• Resolved amitkumar1997

    (@amitkumar1997)


    unable to create story from template after update web story i am getting this problems

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • The same problem for me too. Sometimes the template itself not loading and if it loads, troughs an error “Unable to create story from template”. Tried with multiple sites and still the same error.

    Hi @amitkumar1997 Thanks for opening a support topic with us. We are aware of the issue with the Story templates and are currently investigating. Once we have an update I will pass this on. Thanks for your patience.

    Luckyna San

    (@luckynasan)

    @jayasrinivasan @amitkumar1997 We’ve released version 1.25.1 of the Web Stories plugin which resolves the issue with the templates. Please update to the newest version, clear any and all cache, and confirm on your end as well. Thank you!

    jayasrinivasan

    (@jayasrinivasan)

    @luckynasan Just checked and the plugin works perfectly. Thanks for the update!

    Luckyna San

    (@luckynasan)

    Glad to hear it! Thanks for confirming.

    Thread Starter amitkumar1997

    (@amitkumar1997)

    yes now everything is fine working Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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