Synchronization problem (wpml)

  • Resolved lowcut

    (@lowcut)


    3 years, 7 months ago

    I’m having trouble synchronizing products with mailchimp. I use wpml, for the Italian language by default the synchronization happens correctly, but for other languages the products are not linked correctly. What could it depend on? I’ve tried updating the permalinks and resynchronized the products several times, but it doesn’t seem to work. Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jordan Rich

    (@builtbyjordan)

    3 years, 6 months ago

    Hey there,

    While this plugin doesn’t officially support the WPML plugin, we certainly understand how import this sort of integration is and are looking to add more helpful functionality. This is something I’ll have to bring up with one of our developers to find out if we can provide some insight on the sync process per language. Stay tuned I’ll following up as soon as I know more. Also thanks for your patience so far.

    Plugin Support Jordan Rich

    (@builtbyjordan)

    3 years, 6 months ago

    Also could you provide example of other language where this occour?

    Plugin Support Jordan Rich

    (@builtbyjordan)

    3 years, 6 months ago

    We recommend for a store to get proper language into Mailchimp for all products, the best way would be to use a subdomain for each locale they support and it will create a new store for each subdomain which can then have localized content.

    Plugin Support khungate

    (@khungate)

    3 years, 4 months ago

    Hi @lowcut, if you’re still experiencing this issue please refer to this Github post. It sounds like adding a custom override to your functions.php for the language needed will solve the issue: https://github.com/mailchimp/mc-woocommerce/issues/842.

    Let us know if you’d like us to investigate further.

Viewing 4 replies - 1 through 4 (of 4 total)

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