Support » Plugin: Contact Form by BestWebSoft » Submit Button Placement

  • burgoyne

    (@burgoyne)


    So I am setting up a contact page on my site, and the submit button for some reason always appears in the top right corner of the form. In the settings, it shows that the button will be on the bottom (as it should be), but on the page, it is always in the top right.

    For some reason, I also can’t submit the form without uploading an attachment (I thought that should be optional?). But that will be an issue to solve after I figure out this button placement.

    Does anyone have any solutions for the button?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    thank you for contacting us!

    We visited your site and found out that everything works correctly. Could you please specify do you still need our help?

    burgoyne

    (@burgoyne)

    Yes, sorry I didn’t respond sooner. I have disabled the option to add an attachment, and the button is placed where it should be. As soon as I enable that option again, the button goes back to the top right of the page.

    Have you encountered this before?

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us!

    Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution.

    During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site.

    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

Viewing 3 replies - 1 through 3 (of 3 total)
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