Update, it looks like it’s the entire “pagination display” DIV that’s missing from IE. (Which holds a horizontal line, the submit button, and next/previous buttons)
This seems to originate from a template “script ID tmpl-qsm-pagination”
-
This reply was modified 8 years, 3 months ago by
jafiwam.
Follow up. Using the debugger tools in IE shows it claims to find a syntax error in file “qmn_quiz.js” Line 91 Column 27.
That section of the file for that line deals with pagination. “initPagination: function”
The line itself:
step: (state, bar) => {
Not sure if this is the cause or not. With my limited JS knowledge, the line seems formed correctly.
Note, it works fine in IE when I view the demos. I am going to see about shutting off a bunch of other stuff in the same site and see if anything changes.
Hey @jafiwam
Thank you for choosing to use QSM! As you have found, the pagination system (including submit button) is a Backbone template that is dynamically added after the pages are calculated for the quiz or survey.
Which version of IE are you using? I tested a few of our test surveys/quizzes just now using the IE 11 and the submit button seems to appear on them.
Would you be able to perform a plugin conflict check? This process will check to see if there is a plugin that you have installed that may not be compatible with the plugin that you are trying to use. To do this, first, de-activate all other plugins besides Quiz And Survey Master. Now, check to see if it is working correctly.
If this fixed the problem, this suggests that it is a plugin conflict issue. To discover which plugin may contain the conflict, activate one plugin and then check if the plugin you are setting up still works. If it no longer works again, the plugin you just re-activate is the plugin conflict. If not, continue to activate the plugins one by one and check to see if the problem arises again.
If you do find a plugin conflict, please let me know which plugin and which version of the plugin that you are using.
Hey @jafiwam
Can you update to 5.3.1 when you have a chance and let me know if you are still encountering this issue?
@fpcorso
Thanks for your detailed response.
We now believe that there must be a theme or plugin conflict specific to the site.
I found some other sites with your plugin and used IE (11 on Win7, Edge on Win10, and IE 11 on Win10) and it worked fine there.
The plan next is to disable plugins in various combinations and note any differences.
I will update to 5.3.1 before proceeding.
Unfortunately there are a large number of plugins and someone else is the admin, so it may take a while to get this accomplished. The theme (The7) is highly modified so there is a good chance some of the custom code is the problem too.
I will post again if I learn anything new. We did come up with a work-around to get the survey data we needed (with tablets and iPad and Chrome browser.)
Thank you!
