[NSFW] Stripe Reconnection Issue in PMS Plugin

  • Resolved pareshsolanki665

    (@pareshsolanki665)


    5 days, 3 hours ago

    Stripe was previously connected and working, but after migration, I am unable to reconnect it. When I click “Connect with Stripe”, it redirects back and shows the error: “Something went wrong, please attempt the connection again.”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    4 days, 7 hours ago

    Hi @pareshsolanki665,

    Hmm, have you made certain custom modifications to the plugin?

    Please try to download the official plugin version from here: https://wordpress.org/plugins/paid-member-subscriptions/ -> install and activate it on your site -> and check if you still encounter this issue.

    Thread Starter pareshsolanki665

    (@pareshsolanki665)

    4 days, 6 hours ago

    Yes, I have made some custom modifications related to the PMS forms and design.

    However, I already updated/reinstalled the official plugin version, and the issue still persists. The database data/settings remain the same after reinstalling the plugin.

    Before the site migration, Stripe was connected and working correctly. The issue started only after migrating the website to the new hosting/server.

    Even multiple Stripe plugins now fail during the OAuth reconnect process after redirecting back to wp-admin.

    Plugin Support alexandrubodea

    (@alexandrubodea)

    3 days, 6 hours ago

    Due to the situation you are facing, my suggestion is to open a ticket on our website, https://www.cozmoslabs.com/support/open-ticket/?support_for=Pre-sale%20question, as we will have to investigate this issue in detail. Please also point out that you have already contacted us on the WordPress forum and add a link to the conversation in the ticket you will create.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.