Stop updating XML

  • Resolved techsx

    (@techsx)


    2 years, 7 months ago

    I have a feed for Google Merchant that should be updated daily, but he stop updating daily, and if i force to update the file on server still the same and won’t update at all. I try to delete the file and force again the process go to 100% but no file was created on server.

    I already create a new feed and works ok, but past a few day he stop working again.

    Can you help?

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  • supportadtribes

    (@supportadtribes)

    2 years, 7 months ago

    Hi,

    Thanks for using our plugin and reaching out to us. Sounds like the plugin might be running into server configuration limitations when creating or updating a feed.

    Did you already check the WooCommerce fatal error logs of the last couple of days to see if there are errors in it that could be responsible for the issue at hand?

    This is where you can find the WooCommerce fatal error logs: https://woocommerce.com/document/finding-php-error-logs/

    supportadtribes

    (@supportadtribes)

    2 years, 7 months ago

    Assuming the issue at hand has been resolved and/or our support is no longer required we will close this topic for housekeeping reasons now.

    Do not hesitate to contact us whenever you need our help again.

Viewing 2 replies - 1 through 2 (of 2 total)

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