Support » Plugin: Jetpack by WordPress.com » Stats not showing correct value

  • Resolved nkume

    (@nkume)


    Good Day
    My stats is not showing correct value view for Today while all time view value is totally different from Today view.
    Kindly Assist.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    My stats is not showing correct value view for Today

    Can you give some more information on why you think the value is wrong? I viewed your site now, and that view was immediately recorded in stats, so everything appears to be working to me.

    while all time view value is totally different from Today view.

    That is expected. The All Time value is the total views received by your site since stats was first enabled on the site. So except for the very first day when you enable stats on your site, the all time view will always be higher than the total views for any given day.

    The current all time views on your site matches what I get if I manually add up the monthly views since you connected this site to Jetpack, so everything checks out there as well.

    Hello
    This morning I wrote down my stats before I post a content it was Today View 4 and all time view 1,2006 after posting few content I check my Stats around 12:38pm Nigeria time it was Today view 12 and all time view 1,2086 which if you minus 1,2086 – 1,2006 = 80 Today view but what am seeing now is Today view 12.
    Kindly check.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    And now I see 1,210 for your all-time views. 🙂

    That definitely matches everything else currently.

    The total view number will fluctuate from time to time, this is because we are constantly identifying and filtering out new bots, so that you’re assured your views are just human views (or as far as we can know).

    Hello
    My stats is not correct I have the screenshot of it you can see for yourself their is something wrong going on my site.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Please use https://snag.gy/ to share that screenshot here.

    Hello
    Am on transit now I don’t have access to Laptop or desktop now but I have it on my phone, if you can access with email I will send it.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    You can contact us via https://jetpack.com/contact-support/?rel=support to start an email support thread.

Viewing 7 replies - 1 through 7 (of 7 total)
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