Support » Plugin: Jetpack by WordPress.com » Stats not being Shown

  • Resolved Hamid Roshaan

    (@hroshaan)


    I am experiencing this error on almost all of my blogs, but I’ll mention only 1 here and that is Geek’s Top Ten Actually main problem I am facing is that it doesn’t shows me recent search keywords and popular pages on my site’s WordPress dashboard, Cany ou please help me?
    Here is a Screenshot for reference. Any Kind of help would be appreciated.
    Thanks

    https://wordpress.org/plugins/jetpack/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi there,

    Do you see that if you go to the stats page itself, or do you see the results? Also, could you give me the other sites where you see this (or at least a couple)?

    Ok, Let me mention few The Globe Press, Tech Tapper and 3 more, anyways I am not able to see them on my dashboard, otherwise on stats page its good but main thing is I want to see it on my dashboard.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    I don’t see any reason why this would be happening on your sites. Can you check your javascript console to see if you have any errors there?

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Actually, upon closer examination I noticed that we seem to be having trouble communicating with your Jetpack sites.

    Can you please use Jetpack’s Debugger module to send us some more information about your sites?

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    ok, let me try that.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi Hamid,

    I know you contacted us by email, but I don’t recall if your issue was resolved. Was it?

    I am really sorry I didnt updated, the error is removed now, Thanks for resolving the problem 🙂
    and yeah, Keep adding nice features to Jetpack. (Y)

Viewing 7 replies - 1 through 7 (of 7 total)
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