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[Resolved] Stats not being Shown

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  • Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    Hi there,

    Do you see that if you go to the stats page itself, or do you see the results? Also, could you give me the other sites where you see this (or at least a couple)?

    Ok, Let me mention few The Globe Press, Tech Tapper and 3 more, anyways I am not able to see them on my dashboard, otherwise on stats page its good but main thing is I want to see it on my dashboard.

    Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    I don’t see any reason why this would be happening on your sites. Can you check your javascript console to see if you have any errors there?

    Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    Actually, upon closer examination I noticed that we seem to be having trouble communicating with your Jetpack sites.

    Can you please use Jetpack’s Debugger module to send us some more information about your sites?

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    ok, let me try that.

    Plugin Contributor Richard Archambault

    @richardmtl

    Happiness Engineer

    Hi Hamid,

    I know you contacted us by email, but I don’t recall if your issue was resolved. Was it?

    I am really sorry I didnt updated, the error is removed now, Thanks for resolving the problem 🙂
    and yeah, Keep adding nice features to Jetpack. (Y)

Viewing 7 replies - 1 through 7 (of 7 total)
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