Statistics page is frozen.

  • Resolved dsporter2

    (@dsporter2)


    1 week, 4 days ago

    The Burst-Statistics dashboard page is frozen. Statistics are collected but I cannot see them.

    Mixed Content error

    Can you please send exact step by step instructions with links on how to fix this?

    I was unable to change http:// to https://

    Spent a few hours with Grok to no avail.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 week, 4 days ago

    i don’t think the insecure favicon issue is related to the burst issue, as a mixed content on a favicon would not block burst, and this icon also does not originate from burst.

    Do you have an ad blocker active maybe? Can you try a different browser?

    what version of Burst are you on currently?

    Moderator Support Moderator

    (@moderator)

    1 week, 2 days ago

    @dsporter2 Your reply has been removed. Please do not post an email address again.

    Thread Starter dsporter2

    (@dsporter2)

    1 week, 2 days ago

    OK. Sorry. Do I need to resubmit my reply that was removed?

    Moderator Support Moderator

    (@moderator)

    1 week, 2 days ago

    without email – you maybe want to

    Thread Starter dsporter2

    (@dsporter2)

    1 week, 1 day ago

    Ad blocker (Brave browser) is turned off when viewing the burst dashboard page.

    Same result in Edge browser, dashboard still frozen.

    Burst version 3.5.1

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    1 week, 1 day ago

    To rule out a conflict with another plugin, can you install the https://wordpress.org/plugins/health-check/ plugin, then enable troubleshoot mode on Burst, then disable all other plugins?

    With this plugin you can disable other plugins in troubleshoot mode, which means your website visitors see a normal website, while you can test on the back-end.

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    9 hours, 9 minutes ago

    As I don’t have any info to investigate at the moment, I’m closing this for now, but feel free to re-open if you have any further info I can investigate.

Viewing 7 replies - 1 through 7 (of 7 total)

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