• Resolved hzeumer

    (@hzeumer)


    I have encountered that page visitors numbers differ depending on the period length of evaluation you choose. Example: You’d like to know how many visitors you had for a specific blg article in a specific week. If you specify the week as evaluation period you receive different visitors numbers than if you look at the same site with an evaluation of 4 weeks or other including your week of interest. Something is wrong, but which are the correct numbers?!?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Greg Ross

    (@gregross)

    I’m not sure I quite follow what your question is.

    If you look at different time periods, of course the visits/visitor count is going to be different.

    Could you provide some more details or perhaps some screen shots of what your seeing?

    Thread Starter hzeumer

    (@hzeumer)

    Thanks Greg for your response. I’ll attach two screen shots. One is the statistics for a site in the period 04/27 till 05/24, the other same site, same period start but for 6 months. The statistics don’t match:
    1 month: http://www.service.eobz.de/1 month.gif
    6 months: http://www.service.eobz.de/6 months.gif

    Both statistics should show the same visitor counts for the same period. Seems the period setting changes counting…

    Plugin Contributor Greg Ross

    (@gregross)

    Can you take a look at the page source code for each one, you should fine a line in it which starts with var page_data_line = ... that’s the data actually being graphed.

    Take a look at the dates and see if the numbers are there correctly or not.

    Thread Starter hzeumer

    (@hzeumer)

    Well, the data line says in source code what’s being shown in the graph. So the data in the two graphs my links are referring to are also different. The question is: why?

    Plugin Contributor Greg Ross

    (@gregross)

    Does this only happen on page statistics or on other graphs as well?

    Plugin Contributor Greg Ross

    (@gregross)

    Ok, I found the issue, it will be fixed in the next release.

    Thread Starter hzeumer

    (@hzeumer)

    Great, now I’m curious which numbers have bee right 😉

    I didn’t check out other graphs so far. But I will come back if I come accross more discrepancies.

    Thanks so far !

    Plugin Contributor Greg Ross

    (@gregross)

    It was a bug in how it retrieved the data, as long as the end date of the range was the current date the data would display correctly.

    If you selected a different end date the data displayed would not use that date. So for example in your examples, the 6 month graph is correct, but the 1 month graph is incorrect.

    The 1 month graph is actually displaying data from Sept 27 to Oct 24 even though the graph shows the right date range on the axis.

    • This reply was modified 9 years, 7 months ago by Greg Ross.
Viewing 8 replies - 1 through 8 (of 8 total)

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