Hi @mounasis
Please make sure that the Submit Actions settings inside the quiz options tab are active.
If not then please enable it and then clear the browser level as well as server-level cache and then check.
Let me know if you need more help.
Regards,
Sumit
Hi i Can find résults but not statistic
I dont knOw why it marked as resolved
Hi @mounasis
Can you please provide the below-given information that will help us to identify the issue?
1. WordPress version which you are using right now.
2. current PHP version
3. Database version
4. Error log
Regards,
Sumit
Hi yes sure
1- wordpress version ” 6.0.1
2- php version 8.1.6
3- Database version 10.4.21-MariaDB
4- concerning the error file I did not find any errors concerning your plugin and the file is too big to send it to you
Hi @mounasis
Thank you for sharing such information.
Can you please share the quiz link with us?
Regards,
Sumit
Hi @mounasis
I need to discuss this with my development team. Hopefully, I will get back to you with the solution.
Regards,
Sumit
Hi @mounasis
We are able to see the stats in our latest version. Can you please tell me which version of QSM you are using right now?
Also, I request you please share the error logs of your website.
Please let us know if you see any errors on the website console.
Expecting your kind cooperation in this case and we are always here to assist you.
Regards,
Sumit
hello
i’m using Version 8.0.3
console error https://ibb.co/sqCJPjY
Hi @mounasis
Thanks, let me discuss this with the developer. I will get back to you soon.
Regards,
Sumit
Hi @mounasis
Thanks, let me discuss this with the developer. I will get back to you soon.
Regards,
Sumit
Hi @mounasis,
It is a bit hard to answer why you are experiencing this issue
The best advice I can give is the standard fault finding and fixes.
I first advise you to clear the cache and cookies. You can also try to reset your permalinks and try again.
The issue could also be due to a theme or plugin conflict
Themes:
As a test, switch to a default theme such as twenty-twenty, and see if this fixes it.
Plugins:
If that doesn’t work, also deactivate all plugins apart from QSM and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users
https://en-gb.wordpress.org/plugins/health-check/
You can also follow the instruction given in the below link.
https://quizandsurveymaster.com/how-to-identify-theme-plugin-conflict-with-qsm/
Please let us know your findings so that we can help you further in resolving this issue.
Regards,
Sumit
Hi @mounasis
We haven’t heard back from you in a while, is your issue resolved, or still facing the same issue please confirm.
Regards,
Sumit
