• Hi,

    Randomly the plugins sends somtimes multiple emails to a customer instead of 1. Customer only placed 1 order.

    URL: ---

    MySQL Version: 10.11.15

    WP Table Prefix: wp_

    WP Version: 6.9.1

    Server Name: ---

    Cookie Domain: ---

    cURL Version: 7.61.1

    SSL Version: OpenSSL/1.1.1k

    PHP Info:

                   Version: 8.3.23

                   Memory Usage: 31.62MB

                   Memory Limit: 2048M

                   Max Upload Size: 2048M

                   Max Post Size: 2048M

                   Allow URL fopen: On

                   Allow URL Include: Off

                   Display Errors: Off

                   Max Script Execution Time: 30 seconds

                   WP_HTTP_BLOCK_EXTERNAL: not defined

                   WP_ACCESSIBLE_HOSTS: not defined

    Plugin: Klantbeoordelingen verzamelaar voor WooCommerce

    Plugin Version: 4.7.3

    Options:

                   active: 1

                   version:

                   update-version-check: 4.7.3

                   settings-state: 4

                   campaign-active: 1

                   platform-url: [

                                      {

                                          "url": "---",

                                          "percent": "100"

                                      }

                                  ]

                   trigger-delay: 21

                   trigger-event: wc-completed

                   frequency: 1

                   email-sender: ---

                   email-sender-email: ---

                   email-subject: ---

                   email-text: <p style="text-align: center">---

                   email-footer-text: ---

                   rate-us-feedback:

                   support-language: nl_NL

                   exclude-emails: [

                                      ""

                                  ]

                   activation-redirect:

                   preview:

    Active Theme: Orchid Store 1.5.5

    Plugins:

                   Auto Coupons for WooCommerce (3.0.44 - active)

                   Auto Image Attributes From Filename With Bulk Updater (4.9 - active)

                   Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro (7.0.1 - active)

                   Better Find and Replace (1.7.9)

                   Cart Abandonment Recovery for WooCommerce (2.1.0 - active)

                   CookieYes | GDPR Cookie Consent (3.3.9.1 - active)

                   Cost of Goods: Product Cost & Profit Calculator for WooCommerce (4.0.8 - active)

                   CTX Feed (6.6.24 - active)

                   Customer Reviews Collector for WooCommerce (4.7.3 - active)

                   Duplicator Pro (4.5.24.4 - active)

                   Elementor (3.35.6 - active)

                   Elementor Pro (3.35.1 - active)

                   ELEX Bulk Edit Products, Prices & Attributes for Woocommerce (2.6.4)

                   Fraud Prevention For WooCommerce and EDD (2.3.3 - active)

                   Imagify (2.2.7 - active)

                   Microsoft Clarity (0.10.20 - active)

                   Mollie Payments for WooCommerce (8.1.3 - active)

                   MyParcel (4.24.3 - active)

                   Official StatCounter Plugin (2.1.1 - active)

                   Pixel Manager for WooCommerce (1.58.0 - active)

                   Product Feed PRO for WooCommerce (13.5.2.2 - active)

                   Product Gallery Slider & Additional Variation Images for WooCommerce (2.3.22 - active)

                   Quantity Plus Minus Button for WooCommerce (2.0.5 - active)

                   Query Monitor (3.20.2 - active)

                   Redis Object Cache (2.7.0 - active)

                   TablePress (3.2.8 - active)

                   The SEO Framework (5.1.4 - active)

                   Ultimate Addons for Elementor (UAE) (2.8.4 - active)

                   Weight Based Shipping for WooCommerce (6.15.0 - active)

                   WooCommerce (10.5.3 - active)

                   WooCommerce Direct Checkout (3.6.2 - active)

                   WooCommerce Extra Product Options Pro (3.2.9 - active)

                   WooCommerce Legacy REST API (1.0.5)

                   WooCommerce PDF Invoice Builder Pro (1.2.153 - active)

                   Woo Store Vacation (1.9.6 - active)

                   WP-Optimize - Clean, Compress, Cache (4.5.0)

                   WPC Estimated Delivery Date for WooCommerce (2.6.2 - active)

                   WP Crontrol (1.21.0 - active)

                   WP FAQ (3.9.4 - active)

                   WPForms Lite (1.9.9.4 - active)

                   WP Mail Logging (1.16.0 - active)

                   WP Mail SMTP (4.7.1 - active)

                   WP Rocket (3.20.5 - active)

                   XML Sitemap Generator for Google (4.1.23 - active)
    • This topic was modified 4 weeks, 1 day ago by detmer1995.
Viewing 1 replies (of 1 total)
  • Plugin Support Akos from Trustindex

    (@akosti)

    Hi @detmer1995 ,

    We’re sorry to hear about this.

    Thank you for bringing it to our attention, we will forward this to our IT team so they can investigate what might be causing the duplicate emails. If we have any updates or need any additional information from you, we will get back to you.

    Thank you for your patience in the meantime.

    Best regards,
    Trustindex Support Team

Viewing 1 replies (of 1 total)

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