• Resolved ddtriguy

    (@ddtriguy)


    Hello, two part question…

    First, I’ve published a post and had to remove the social share on FB. From what I’m reading it’s possible to share the post after it’s initially published, but I can’t for the life of me figure out how to do that. Before taking down the post and creating a new one, wanted to see if anyone had any guidance.

    Second, while I’ve connected my IG Profile but for the post I only have the FB option… do I need to do something special to get IG to work? I know you need a business account and mine is a creator. Typically, I’ve found that all features that work with business work with creator, but maybe I need to downgrade to business?

    The page I need help with: [log in to see the link]

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  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @ddtriguy

    Did you republish that cited post under a different title? I don’t see a post of that title having been shared.

    For the Instagram question, can you check this page and ensure that all of the criteria are being met?

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @ddtriguy

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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