Hi @oneillsjennifer,
Do you see any errors in debug log?
Cheers
I cant check the debug log
@oneillsjennifer, you must be checking some older thread, we don’t have any debug option anymore.
Also, if you can’t check the debug log, can you please check the console for ajax response.
You can open the console for chrome using following instructions: https://developer.chrome.com/devtools/docs/console
Firefox: https://developer.mozilla.org/en-US/docs/Tools/Browser_Console
Go to Network tag, and click the bulk smush and check the response.
Please cope up with all the technical details for now, we are in process of making error reporting a bit simpler.
Cheers
There are two showing, 1.87s and 10.44s
Can you go to network tag, and check the result.
To help you out here is the screenshot link: https://monosnap.com/file/Vspwxrgikj0gAFyHUZfO5JYLtiE2lM
I need to know the response of Ajax request.
There were 9 requests and these are the messages under response of the first 4.
<b>Fatal error</b>: Out of memory (allocated 36962304) (tried to allocate 3072 bytes) in <b>/home/owenonei/public_html/wp-content/plugins/wordfence/lib/wfUtils.php</b> on line <b>941</b>
{“wp-auth-check”:true,”server_time”:1446302391}
{“success”:false,”data”:{“stats”:{“size_before”:77703456,”size_after”:70875327,”percent”:8.79,”human”:”6.51 MB”,”bytes”:6828129,”smushed”:214,”total”:907},”error_msg”:null}}
{“success”:false,”data”:{“stats”:{“size_before”:77703456,”size_after”:70875327,”percent”:8.79,”human”:”6.51 MB”,”bytes”:6828129,”smushed”:214,”total”:907},”error_msg”:null}}
Can you install, Force Regenerate Thumbnails.
And check for attachment id in console, https://monosnap.com/file/9JNKTlErtvs22wQWz9wTlNvn4HpTUe
And regenerate the thumbnail for the image, you are having issue with.
Cheers
