• Resolved mgerney


    I am using an image in the popup. It appears on the home page. The first time the page comes up, it shows as a thumbnail. If I refresh the page it comes up in the size I want. No matter what I put in the popup size, it ignores it and bases it on the image size, first a thumbnail, and then a larger size. I’m not sure how to make it appear the size I want the first time.

    the site is http://7lakesgolf.com


Viewing 6 replies - 1 through 6 (of 6 total)
  • David


    WPMU DEV Support Staff

    Hi @mgerney,

    Hope you’re doing well today! 🙂

    I took a look and could see the image’s url as follows:

    The pop up is displaying that image in that size: 240 x 310

    Is there a larger version of the image that you’re trying to use?

    If so, when uploading the image, could you please have a look at the “ATTACHMENT DISPLAY SETTINGS” and select “Full Size” for that?

    Could you let me know how that works for you?


    I deleted and redid the popup with a larger image – and now it is not working at all. I’m not sure what happened. You saw it work yourself. I configured it exactly the same, except with a larger image, and now I can’t get it to come up at all.

    Hi @mgerney,

    Could you please tell me what conditions have you set for the Pop Over?

    I checked your site and found some JavaScript errors are occurring on the pages in your site which may be conflicting with the functionality of pop over.

    Please try using the different pop over loading method from the following path.

    Admin area -> Pop Overs -> Settings

    Kind Regards,

    Hey there.

    We haven’t heard from you in awhile, so I just wanted to check in to make sure all was good.

    This thread was marked resolved, but please, if you still need help then just respond and open it back up. We can then take it from there. 🙂

    Hope you have a fantastic day!

    I got busy and distracted. I tried what you suggested but no other loading option worked. I would like to solve this. Thanks.

    Hi @mgerney,

    Thank you for your reply.

    Have you removed the pop up from the home page of your site http://7lakesgolf.com/ as i don’t see it there?

    If yes then could you please activate it again so that i can test it.

    Also please share me the screenshot of appearance settings of pop up you are using.

    You can share me a screenshot of it by uploading the screenshot on any image sharing website like http://imgur.com/ and sharing its unique URL here.


Viewing 6 replies - 1 through 6 (of 6 total)
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