site_reviews shortcode not working correctly
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site_reviews shortcode not working correctly;
site_reviews shortcode once works 6 hours once it works 12, unfortunately every time you need to refresh the Cache, then it starts working again. I have checked all possible sections and unfortunately I can not find the problemThe page I need help with: [log in to see the link]
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Thank you for the suggestions, unfortunately this problem applies to both developers, because both sides did not find the answer to my problem, I believe that this information will be valuable for users who will have a similar problem, I will continue this post until the problem is solved. I do tests additional options of both applications.
There isn’t much else that I can do to help you solve this if the problem is being caused by a caching plugin, other than to direct you to request help from the author of the caching plugin.
Caching plugins speed up your website by (among other things) building static HTML versions of your pages and serving these HTML pages instead of the dynamic PHP WordPress pages which query your database. It makes it faster because your server does not have to fetch the page data from the database and parse the data to the page. But when the database where all the WordPress page information is stored changes, then unless the cache is rebuilt then it will be displaying outdated information.
Think of this like your friend asking you the answer to a math problem from a textbook. It is much faster to give them the answer to the problem if you already have the answers written down, instead of having to use a calculator to first solve it. However, what happens when your friend pulls out a new edition of the textbook that contains different math problems? You can no longer give them the answers you wrote down as they are no longer correct. You have to calculate and write down the new answers so that the next time your friend asks for the answer from the new textbook, you can give them the correct answer.
This is exactly what the caching plugin does. There is nothing wrong with the textbook, the only thing that is happening is that answers are no longer up to date. Clearing the cache is like recalculating the answers.
However, I will offer one last attempt.
Please explain one more time in detail exactly:
- What does not work
- What you expect should happen
- What actually happens
- Any steps needed to reproduce
Thanks.
I am going to mark this topic as resolved (even though it is currently unsolved).
The cause of the problem has been found (WP Fastest Cache) and this is a caching issue related to that plugin.
If you need further help with the caching problem, please create a support request on the WP Fastest Cache plugin page and they should be able to help you to get their plugin working as expected on your site.
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