Site Security

  • Resolved discorus

    (@discorus)


    6 years, 4 months ago

    I can’t freeken log into my site after I added your site security plug in. The lon in window tell me to check my email for a code. But the email I receive from you has no codes. I have already started a ticket and have no response from you!!!. I am frustrated because I cannot log into my WordPress site and there seems that there is no way for me to deactivate the damn plug in and I am getting no response from you.

    FYI here is the email I get from you when I log in… just tell me where is the damn code I need to use to login. Please terminate my Security plug in immediately and notify me..here it is copied.

    Successful logins with administrator role
    brazilianplus.com
    Site time Username IP Security issues * Country
    2019-12-19 18:29:46 mondaythethird 24.192.120.82 ( add to blacklist )
    Hostname : d192-24-82-120.try.wideopenwest.com
    Owner : WideOpenWest Finance LLC 1 US United States* – number of brute force attacks for past 45 days.
    Turn 2 factor authentication on in site settings.

    Dashboard

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • SergeM

    (@serge00)

    6 years, 4 months ago

    Hello, @discorus.

    The letters with your auth codes are being sent by your website to your e-mail. Please, check your webserver.

    Do the following to delete the plugin:
    1. Log in to your Hosting Account.
    2. Locate the folder of your website.
    3. Delete the security plugin folder “security-malware-firewall” here:
    <WordPress-root-folder>/wp-content/plugins/security-malware-firewall

    Did it help?

Viewing 1 replies (of 1 total)

The topic ‘Site Security’ is closed to new replies.