• Resolved marlonsmith

    (@marlonsmith)


    When trying to install and activates site kit, it gets stuck on a blank screen here https://homelesshostelstaff.co.uk/wp-admin/index.php?oauth2callback=1&code=sitekit-EhIKB1Nlc3Npb24QgIDAubbdxgs&show_progress=1 after asking me to sign in, confirm that google has already verified im the site owner. I have tried installing in an incognito window. No difference. reset site kit. no difference. updated to the latest site kit version. no difference. I also followed the steps below as recommended through yoast. no difference. It just refuses to complete the setup on my website

    1. Install & activate the Yoast Test Helper plugin
    2. Go to Tools > Yoast Test
    3. Locate the Yoast SEO section and click on the ‘Reset indexables tables & migrations‘, ‘Reset Prominent words calculation‘, and ‘Reset Internal link counter‘ buttons. After each click, the page will reload to confirm that the specific reset was successful.
    4. Go to Yoast SEO > Tools, and under SEO data, click the “Start SEO data optimization” button to allow Yoast to rescan your content.

    Once the SEO data optimization has been completed. You can refresh your entire Site Kit setup. Don’t worry, this will not affect any of your existing data. Please follow these steps:

    1. Go to Site Kit → Settings
    2. Click Admin
    3. Select Reset Site Kit
    4. Confirm the reset
    5. After that, click Set up Site Kit
    6. Sign in with your Google account
    7. Approve all requested permissions
    8. Complete the Search Console setup
    9. Reconnect Analytics, AdSense, Tag Manager, and any other services you previously had enabled

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @marlonsmith, thanks for opening a support topic with us. I’d be happy to help you with this. Please could you start by sharing the information below:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Have you recently migrated your website or changed your admin path? If so, did you perform a Site Kit reset after doing so and setting up Site Kit once more?
    3. Do you encounter the same when following the troubleshooting steps here? This will allow you to test as if all plugins are disabled except for Site Kit and will help us to see if there is a plugin r theme conflict.

    Once you’ve performed the checks and shared the information, I can assist you further with some next steps to take. If you have any questions on any of this then please let me know.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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