Single Product Page Essential?

  • Resolved bobadoo

    (@bobadoo)


    8 years, 4 months ago

    Hi there,
    I use this plugin on a ton of sites, but there are two sites I always seem to have an issue with. I realize now that they both lack a single product page, instead having products added to the cart from an archive/category page. I was curious if the lack of a single product page would have any effect on the tracking. Thanks ahead of time.

    • This topic was modified 8 years, 4 months ago by bobadoo.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Conversios

    (@tatvic)

    8 years, 4 months ago

    Hi,

    Thank you for contacting us!

    Yes, the lack of single product pages will affect the “Shopping behavior” & “Product Performance” reports in your Google Analytics account. But it will not affect the Conversion Tracking

    We request you to share your store URL with our plugin installed so we can verify the same for you.

    Hope to hear you soon!

    Regards,

    Thread Starter bobadoo

    (@bobadoo)

    8 years, 3 months ago

    Thanks for getting back to me. I apologize for the delay.

    The url is https://www.cetrack.com/.

    We aren’t getting any ecommerce analytics tracking at all. I appreciate any insight you can offer.

    Thanks!

    Plugin Author Conversios

    (@tatvic)

    8 years, 3 months ago

    Hi,

    Thank you for sharing URL!

    We did a quick look of your store & found that; your store doesn’t have the standard “Product page”, “Category Page”. It’s one type of custom implementation.

    So our plugin will not work fully on your store. The only way to achieve this is by doing the custom implementation.

    If you are interested in custom implementation then we request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further.

    Hope to hear you soon!

    Thanks & Regards

    Thread Starter bobadoo

    (@bobadoo)

    8 years, 3 months ago

    Thanks, I appreciate your help. I was hoping I could ask you a few more questions to narrow down what I think might be the issue and increase my understanding of how the plugin works.

    It seems that the plugin is actually not tracking purchase data for the sites which require a user to create an account and be logged in to make a purchase. Is this expected behavior? Does the plugin only track guest checkouts, or should I be able to see actual purchase amounts for logged in users as well?

    The FAQ states that the plugin does not send data when you are logged in as an admin. Does this mean that no google analytics data is going to be sent anytime anyone is logged in as an admin? Meaning hypothetically that if someone were to to be logged in 24 hours a day, no data would ever be sent to google analytics?

    Also, does the plugin support Google Analytics’ Global Site Tag?

    Thanks again ahead of time.

    • This reply was modified 8 years, 3 months ago by bobadoo.
    Plugin Author Conversios

    (@tatvic)

    8 years, 3 months ago

    Hi,

    Thank you for getting back to us!

    Yes, our plugin definitely tracks the data for the logged in user as well not only the guest users. We have only excluded the data for the “Super Admin” role.

    Global Site Tag is currently not available in our plugin since we are in the testing phase of it. It will available soon in our plugin.

    Hope this helps!

    Thanks & Regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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