Shipping Confirmation not Sending

  • Resolved ajerkatis

    (@ajerkatis)


    5 years, 11 months ago

    Hi,

    I have been using the Mailchimp WordPress plug-in for several months now and have recently discovered that shipping notifications have not been sending. I know at one point they were, but somewhere along the way it appears as though they have stopped.

    My order notifications don’t seem to have an issue but the shipping confirmations are not sending.

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  • Plugin Support khungate

    (@khungate)

    5 years, 11 months ago

    Thanks for reaching out, if you’re having issues with specific automations, it would be best suited for the support team at Mailchimp to review. They would be able to access your account and investigate further. You can reach out to their excellent customer service team via this support link. You should be able to chat with them and take things from there.

    Thanks again for getting in touch, let us know if there’s anything related to the plugin that we can answer.

Viewing 1 replies (of 1 total)

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