Do you get the “Settings updated.” notice after you click “Save changes” button?
If not, it’s possible that another plugin is causing a conflict with Site Reviews. Please try the steps outlined in the “Basic Troubleshooting Steps” on the Site Reviews > Documentation > Support page and let me know the results.
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This reply was modified 6 years, 6 months ago by
Gemini Labs.
Hello,
I have the same issue, I’ve tried just running the Review Plugin, and default theme, still does not save the settings. Console is clear with no error, I’ve tried multiple browsers.
Button presses down, but no saved confirmation appears also no settings get saved.
Thanks,
Deviljin112
@deviljin112 Would you go to the Site Reviews > Documentation > Support page and use the “Contact Support” section to contact me directly. Please make sure to include the Console Log and System Info report. Thanks.
@deviljin112 Something else to try:
Install the Code Snippets plugin and add a snippet with the following code:
add_filter('site-reviews/console/level', '__return_zero');
This will enable extended plugin logging if available.
Please do this first, then try to save the plugin settings, and finally, contact me as shown above.
Solved with new updated – Can be closed
@janschattling
I was able to replicate the issue on my side by enabling the Rebusify integration, adding a non-email value to the Rebusify email field, disabling the Rebusify integration, and then attempting to save the settings. The HTML5 browser validation on the hidden Rebusify email field (hidden as the Rebusify integration was disabled) was preventing the form from being submitted.
I have just released v4.0.7, please let me know if that solves your problem.
I updated and it lets me save the settings now.
Thanks a lot.
