Plugin Author
2FAS
(@2fas)
We read your message. We’re trying to find a cause of this issue.
Plugin Author
2FAS
(@2fas)
There was a bug in the plugin. We fixed that and released an update. Please install the newest version.
oh wow I found a bug … ok updating now
Ok I have reinstalled it and still does not work
https://i.imgur.com/xb0C6fl.png (this is screenshot with limit login attempts plugin ON)
https://i.imgur.com/EOjzkFe.png (this is screenshot with limit login attempts plugin OFF)
so it is not because of the limit login attempts plugin.
Plugin Author
2FAS
(@2fas)
Please answer the following questions:
1. Did you update site address in general settings?
2. Do you use multisite?
3. Does clearing all cookies help?
1) No i didn’t
2) It is not multisite
3) No I have cleared all again and again .
Wanna have a screensharing session with me on skype ?
Plugin Author
2FAS
(@2fas)
Could you please try to log in on a different device and also in a different browser? Maybe there is some software on your computer which blocks plugin’s cookie. Can you confirm that there is no twofas_light_step_token cookie when you are on the second step of the login process?
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This reply was modified 7 years, 2 months ago by
2FAS.
I dunno how to check to confirm that there is no twofas_light_step_token cookie.
I pressed F12 below is what I get
View post on imgur.com
Could it be something that is saved in the database ? my mysql
Plugin Author
2FAS
(@2fas)
In Firefox you can use Storage Inspector to see all cookies. You can enable it in Tools > Web Developer > Storage Inspector when you are on the second step of login process.
Please check also if you can log in on other device in different browser.
I have tried logging in from 3 different computers and 1 adroid phone. nothing worked. but when I add a new browser (MS EDGE) to the list it works but not on chrome or firefox.
Below is screenshot of the storage inspector
View post on imgur.com
Plugin Author
2FAS
(@2fas)
There are two plugin’s cookies on the screenshot. There are trusted devices’ cookies in Storage Inspector. How did you add trusted devices? You wrote that you clear all browser’s data so there should be no plugin’s cookies.
Can you also check Safari and Opera?
The screenshot https://i.imgur.com/4mmkDnu.png was taken when I only have Microsoft edge as a trusted device then after you replied I added internet explorer now.
Microsoft Edge – works
Internet Explorer – works
Firefox – doesn’t work
Opera – doesn’t work
safari – doesn’t work
chrome – doesn’t work
Samsung Native Browser – Doesn’t work
These are the only 2 devices
View post on imgur.com
Plugin Author
2FAS
(@2fas)
OK but you made the screenshot in Firefox. Am I right? If one browser creates a cookie, it isn’t available in other browsers. It means that you added trusted devices in Firefox.
The problem got more complicated since the plugin works properly in Edge. We’ll continue investigating the issue and we’ll let you know if we solve it.
