SERVER_ERROR NO: 6 MSG

  • Resolved charlyvdb

    (@charlyvdb)


    1 year, 10 months ago

    Hi,

    I just installed CleanTalk Anti-Spam and Security and in the Security dashboard I have this message :

    2022-06-27 11:34:23: Service customization: SERVER_ERROR NO: 6 MSG: Unknown access key.

    But everything is correct, I checked on the CleanTalk account.

    Any info?

    Thank you !

    -Charlotte-

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year, 10 months ago

    Hello @charlyvdb.

    Please click the “Synchronize with Cloud” button in the plugin settings.
    If the issue persists, then we need additional details about your site.
    Please contact us via our private Ticket System: https://cleantalk.org/my/support/open; and add a link to this topic.

    Thread Starter charlyvdb

    (@charlyvdb)

    1 year, 10 months ago

    Hello,

    Thanks a lot !
    It did synchronized at the beginning but apparently it needed to be done again!
    The message disappeard finally !

    Perfect !

    Thanks again and have a great day !

    -Charlotte-

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year, 10 months ago

    Thank you for letting us know.

    If the issue repeats, please write to our private Ticket System.

Viewing 3 replies - 1 through 3 (of 3 total)
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