If I’m logged in I see the right prices
but if I try not logged or on incognito mode, I see them as I explained above
Hi
Thank you for reaching out.
Our plugin calculates and applies the discount on the fly (during the run time).
So when uninstalled, the discount will not apply.
Please do check:
– If you are using the pro version, make sure you have uninstalled both the core and the PRO versions of the discount rules plugin
A few other possibilities:
– May be there is a server side cache still not flushed fully?
– May be there is another discount plugin installed and that is applying the discount? (this could be a more common reason)
– If you are seeing discounted pricing for a few products, make a sale price (discounted price) set in the products.
Hope this helps. If you still face any issues, please open a ticket at our website. We are happy to look into it.
Thanks
Team Flycart
– I’m not using pro version
– there is no server side cache unflushed
– there is no other plugin
– if I make a sale price it discount starting from the price already discounted from your plugin
Thank you for the quick response.
If you have already uninstalled our plugin, then this is most probably the “sale price” set in the products.
Can you please check whether a “Sale price” field has any value in it (which is showing in the store front?
As mentioned earlier, when a plugin is uninstalled, then its files are completed removed. So there is NO way for the plugin to run and alter the prices.
Thanks
I guess I have misunderstood.
Would it also be possible to send a screenshot of the Active plugins (i mean your wordpress dashboard -> plugins page) ?
Really appreciate it
Thanks
Meanwhile, here is what we see
– I am NOT logged in
– Just visited your store
– The prices are correct (as entered by you in your product page)
So the issue seem to be caching. It might be taking sometime for the cache to clear fully.
