Search form on orders not working

  • Resolved blackspiral

    (@blackspiral)


    3 years, 7 months ago

    The search form on the “orders” page of any event returns no results no matter what you put in the search box.

    The search on “Attendees” page does work however.

    Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 7 months ago

    Hi @blackspiral, sorry to hear about this. Are there any warnings/errors on your end? I wasn’t able to replicate the issue here, could you provide me the versions of the following:

    1. WordPress
    2. PHP
    3. The Event Tickets Plugin

    Looking forward to hearing from you.

    Best,
    Abz

    Thread Starter blackspiral

    (@blackspiral)

    3 years, 6 months ago

    Hi @abzlevelup,

    Wp: 6.0.3
    PHP: 7.4.3
    ET: 5.5.1
    ET Plus: 5.6.1

    Also I have nothing in the error log on the server, console or in the troubleshooting section of events tickets

    Thanks

    Thread Starter blackspiral

    (@blackspiral)

    3 years, 6 months ago

    Have also just run troubleshooting steps for a conflict on this one and its not making any difference either..

    I have deactivated all plugins except:

    Events Tickets
    The Events Calendar

    Changed theme to TwentyTwenty
    Cleared Server and Browser Cache

    Search box still returns nothing…

    Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 6 months ago

    Hi @blackspiral, appreciate all the information here and it seems like this is also related to the other topic you created here → https://wordpress.org/support/topic/mismatch-on-tickets-remaining.

    We’d like to help you further and since you have an active license and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines in regard to premium users.

    Please add all the information there as well. We look forward to helping you out with this one.

    Best,
    Abz

    Thread Starter blackspiral

    (@blackspiral)

    3 years, 6 months ago

    Thanks @abzlevelup have opened a ticket at your help desk…

Viewing 5 replies - 1 through 5 (of 5 total)

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