Moderator
t-p
(@t-p)
Please fix ASAP.
I think you’re misunderstanding things here. WordPress is both built and supported for free by volunteers who do this on their free time.
We don’t actually run your site or have any form of control over it in any way. So *you* must resolve your problem, because nobody here can do anything to your site, in any way whatsoever.
Hence, we cannot “fix” or “resolve” your problem.
If you want to try “real time” conversation, jump into the WordPress IRC channel. https://make.wordpress.org/support/irc-support-channel/
If you can’t do the work yourself, you have the option of engaging a professional to assist you. If you want to follow that option and hire someone for this, then please try http://jobs.wordpress.net/ and do not accept any hire or direct access offers posted to these forums.
Meanwhile, you can try to disable all plugins, and switch to the default Twenty Twenty theme. If the problem goes away, enable them one by one to identify the source of the problem.
If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
