Support » Plugin: WP Live Chat Support » risky plugin

  • The_Mask

    (@the_mask)



    Last update from today broked down my website. I had to delete this plugin’s folder over ftp to repair the website. I will never install it again.

Viewing 1 replies (of 1 total)
  • Plugin Author DylanAuty

    (@dylanauty)

    Hi there (@the_mask),

    Our sincere apologies for the trouble you experienced with the update.

    We ran into some complications during the roll out of the update which caused some files not to sync correctly over SVN.

    We did resolve this as soon as we became aware of it, and have in the meantime released multiple updates to ensure overall stability of the system.

    We do hope you will try WP Live Chat Support again, as this is definitely not something which happens regularly and was entirely due to technical issues with the roll-out and not the core code of the plugin.

    Thank you again for your time.

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