Reviews list after last update

  • Resolved GoGoNano

    (@digitaltrade)


    7 months ago

    Hi,

    I noticed there were some CSS changes with last updated. Noticed that reviews form with list of reviews got messed up.

    There seems to be couple of issues that I notice:
    1. I can see double profile icon which was issue before as well but got fixed. Right now the profile image is shown as circle and square together.
    2. For some products it seems to be not a problem but after clicking “load more” button the next reviews come with different layout. Not the same as previous ones.

    I haven’t noticed those issues before so I assume they were introduced with latest version.

    Screenshot of review list after 5 more is loaded: https://prnt.sc/LO06IW27Hs4P

    • This topic was modified 7 months ago by GoGoNano.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support pear8398

    (@pear8398)

    7 months ago

    Hi,

    Thanks for using CusRev.

    The profile icon image and reviews load more are working well on my demo site. On your site, it could be a caching issue or a conflict with another plugin/custom code.

    I suggest you clear all caches, deactivate all plugins except CusRev, WooCommerce, switch to a WordPress theme and recheck the issue.

    Thread Starter GoGoNano

    (@digitaltrade)

    7 months ago

    Hi,

    Thanks for getting back so quickly. Thats strange. For us it was also fine before last update.

    When I change customer avatars to “Initials” the issue goes away and no duplicate avatar. With Standard it seems to load 2 images with different classes. I do not have any custom code related to it. I will do some testing to check plugin conflict but the issue was introduced with latest update.

    Plugin Support pear8398

    (@pear8398)

    7 months ago

    Let us know if you have any questions.

    Plugin Support pistachio6321

    (@pistachio6321)

    7 months ago

    Could you please update the plugin to the version 5.88.0, clear or temporary deactivate all caches, and check if it helps to resolve the problem?

    Thread Starter GoGoNano

    (@digitaltrade)

    6 months, 4 weeks ago

    Thank you for quick action! Version 5.88.0 solved the double avatar issue.

    • This reply was modified 6 months, 4 weeks ago by GoGoNano.
Viewing 5 replies - 1 through 5 (of 5 total)

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