Restrictions not working?

  • Resolved jpderboghossian

    (@jpderboghossian)


    5 years, 6 months ago

    Hi,
    I keep trying to turn on the content restriction for my Buddy Press pages through this plugin, but they don’t work. I’m not sure what I’m doing wrong? I have the content restriction setting turned on to yes. I select the default setting on the page and select the users who should have access. But non-logged in users still see the pages. Not sure what I am doing wrong??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • ievastumpe

    (@ievastumpe)

    5 years, 6 months ago

    I have the same problem. If I manage to found out, will let you know as well.

    Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    5 years, 6 months ago

    Hi @jpderboghossian,

    Thank you for reaching out to us and your interest in our product.

    I looked at your page and saw that everything was going well. Do you still need our help?

    Best regards,

    Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    5 years, 6 months ago

    Hi @ievastumpe,

    Could you please send me a link to your site?

    Also, could you please do a compatibility test?

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Best regards,

    Thread Starter jpderboghossian

    (@jpderboghossian)

    5 years, 6 months ago

    Hi, yeah I went with another plugin and that is why the pages are working right now. I’m still not sure what settings I should have used to enable the restrictions. I followed the documentation and installation instructions. It’s too bad. I’m still using the plugin for registration though.

Viewing 4 replies - 1 through 4 (of 4 total)

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