Replies not visible

  • Resolved TheStingPilot

    (@thestingpilot)


    1 month, 1 week ago

    Hello,

    On the shop page, I have some shop reviews. When I reply to one of them, my reply is not visible. I have followed these instructions: https://help.cusrev.com/support/solutions/articles/43000531105-how-to-reply-to-reviews-

    The reviews are self hosted.

    I have implemented the following code block in my archive-product.php (part of my child-theme)

    if ( is_shop() && shortcode_exists( 'cusrev_all_reviews' ) ) : ?>
		<div class="tokolariso-shop-reviews">
			<?php echo do_shortcode( '[cusrev_all_reviews shop_reviews = "true" product_reviews = "false"]' ); ?>
		</div>
	<?php endif;

    Feedback is appreciated!

    With kind regards,
    TheStingPilot

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pear8398

    (@pear8398)

    1 month ago

    Hi,

    Thanks for using CusRev.

    You can add the attribute show_replies="true" to the shortcode to show replies to reviews. For example:

    <?php echo do_shortcode( '[cusrev_all_reviews shop_reviews = "true" product_reviews = "false" show_replies="true"]' ); ?>

    Please go to Reviews > Settings > Shortcodes tab, to read more about shortcode attributes.

    Thread Starter TheStingPilot

    (@thestingpilot)

    1 month ago

    Thank you, that solved this issue.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.