Removing Old Stats and Notifications

  • Resolved sevenlessons

    (@sevenlessons)


    4 years ago

    Hi, I want to delete old site stats and notifications before a specific date. However, when I follow the contact support link in another topic page, it just leads me to more forums. The blog I need help with is http://www.sevenlessons.com.

    The page I need help with: [log in to see the link]

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  • deathlynotes

    (@deathlynotes)

    4 years ago

    Hey @sevenlessons

    I can help you reset your stats. Please note this will completely reset all stats, as it’s not possible to reset them only for a specific time period. This is also a back and forth process, which involves the following:

    Disconnect Jetpack on your end then gets back in touch so I can begin the next step in the process.
    I’ll start the process to remove your prior stats data.
    I’ll let you know when that is done and you can reconnect Jetpack. Once the process has been completed, your stats will be completely reset.

    If you can confirm you want the stats to reset, please contact us via this contact form, disconnect Jetpack and let us know so we can initiate the reset process for you.

    Let me know if you have any questions.

    My best regards,

    Michelle

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