• Resolved SteveCarney100

    (@stevecarney100)


    I’m using the free version of the plugin and I note that when someone registers through the plugin only the basic WP user data is stored. How is information from the other data-fields accessed? Even though a registration is successful, the plugin has still not given basic subscriber status to the registrant. Pages which are restricted only to subscribers are still being hidden from them.

    https://wordpress.org/plugins/profile-builder/

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  • Plugin Author adispiac

    (@adispiac)

    Hi Steve,
    The user information is stored the standard WordPress way, in the following two tables:
    – wp_users (basic WP user fields like: username, email, nicename, display name etc. )
    – wp_usermeta (First Name, Last Name, Nickname and Description fields)

    By default the role a user receives at registration using our plugin is subscriber.
    You can assign a different role by using role shortcode parameter like so.

    You mentioned some of your pages are restricted to subscribers, that means they cannot be accessed by people which have a Subscriber role. I suggest assigning them a different role at registration.

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